Reviews
Write a reviewBest customer service anywhere
I have been a customer of Sea Coast Chevrolet since 2001 & I have never been disappointed. Great sales team, great service department.
Best customer service anywhere
I have been a customer of Sea Coast Chevrolet since 2001 & I have never been disappointed. Great sales team, great service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful car buying experience!
I recently traded in my old car for a new Chevy Equinox and my experience at Seacoast Chevrolet was wonderful! After a very bad experience at another dealership selling a different brand of car, I was very reluctant to go to any other dealership. After reading the previous great reviews about Seacoast Chevy, I decided to take a chance and visit the dealership. From my initial interaction with Fred, the individual who ended up selling me my car, I knew I was in the right place! Fred was very respectful of my budget and worked with me to ensure I could get the car for the best price possible all the while answering any questions I had with great patience. As Fred worked with me, the General Manager, Brian Broomell worked to get the best deal on the car I was trading in. Together, they made the whole sale possible! Walter, the Finance Manager, was incredibly thorough and walked me through the final stages of the buying process. He, like Fred, was respectful of my budget and worked with me. The receptionist was also kind in helping get bags to move my belongings from my old car to my new one. Overall, I cannot say enough about how positive my experience was. After having been a loyal customer to another brand, I now will consider Seacoast Chevy my place to go!
Wonderful car buying experience!
I recently traded in my old car for a new Chevy Equinox and my experience at Seacoast Chevrolet was wonderful! After a very bad experience at another dealership selling a different brand of car, I was very reluctant to go to any other dealership. After reading the previous great reviews about Seacoast Chevy, I decided to take a chance and visit the dealership. From my initial interaction with Fred, the individual who ended up selling me my car, I knew I was in the right place! Fred was very respectful of my budget and worked with me to ensure I could get the car for the best price possible all the while answering any questions I had with great patience. As Fred worked with me, the General Manager, Brian Broomell worked to get the best deal on the car I was trading in. Together, they made the whole sale possible! Walter, the Finance Manager, was incredibly thorough and walked me through the final stages of the buying process. He, like Fred, was respectful of my budget and worked with me. The receptionist was also kind in helping get bags to move my belongings from my old car to my new one. Overall, I cannot say enough about how positive my experience was. After having been a loyal customer to another brand, I now will consider Seacoast Chevy my place to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor customer service
I took my 2018 Malibu to SeaCoast Chevy because the push button to turn off the car was not working. As it neared 5pm, I called the service department only to find out that the service advisor left for day and my car wouldn't be ready until the next day. Wouldn't you expect a service department would give you a heads up if they were going to leave you without a car? After voicing my dismay and dissatisfaction to the assistant manager, I got no understanding of my dissatisfaction. Then I get a call at 8am informing that the car is ready. Gee, I wonder what more had to be done the day before that suddenly got done by 8am. I pick up the car and still no apology from the service advisor and no attempt to address my dissatisfaction and inconvenience. I don't think that anybody at SeaCoast cares about customer satisfaction or the customer experience.
Poor customer service
I took my 2018 Malibu to SeaCoast Chevy because the push button to turn off the car was not working. As it neared 5pm, I called the service department only to find out that the service advisor left for day and my car wouldn't be ready until the next day. Wouldn't you expect a service department would give you a heads up if they were going to leave you without a car? After voicing my dismay and dissatisfaction to the assistant manager, I got no understanding of my dissatisfaction. Then I get a call at 8am informing that the car is ready. Gee, I wonder what more had to be done the day before that suddenly got done by 8am. I pick up the car and still no apology from the service advisor and no attempt to address my dissatisfaction and inconvenience. I don't think that anybody at SeaCoast cares about customer satisfaction or the customer experience.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Plus and minus
While in the process of negotiating the purchase of a new vehicle, the staff was professional, attentive and made a sincere effort to accommodate my financial goal. The downside is lack of responsiveness. Numerous phone calls with voicemails and no return calls. Would still recommend.
Plus and minus
While in the process of negotiating the purchase of a new vehicle, the staff was professional, attentive and made a sincere effort to accommodate my financial goal. The downside is lack of responsiveness. Numerous phone calls with voicemails and no return calls. Would still recommend.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your review! Sincerely, Drew Anzalone - General Sales Manager, danzalone@seacoastchevrolet.com, 732-918-1100
Very disappointed
They had a truck listed for $14989 and I contacted them but by the time they got back to me it was removed and they told me the truck was now doubled in price almost $30000. I then sent them a screenshot of vehicle with price and they told me that there were no records of it being listed at that price. What was the screenshot with price????? They asked me for my name and phone # and said a sales person would contact me but to this day no phone calls !!! The sad part is I was a returning customer I had bought a car from them 3 years ago
Very disappointed
They had a truck listed for $14989 and I contacted them but by the time they got back to me it was removed and they told me the truck was now doubled in price almost $30000. I then sent them a screenshot of vehicle with price and they told me that there were no records of it being listed at that price. What was the screenshot with price????? They asked me for my name and phone # and said a sales person would contact me but to this day no phone calls !!! The sad part is I was a returning customer I had bought a car from them 3 years ago
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Service! Super Helpful Salesperson!
Anthony was very helpful and patient with us during the process. We had seen the car online and went in to take a look and test drive. He walked us through the whole process and answered all of our questions. I was quite nervous going into the dealership but Anthony made it so smooth and easy. I would definitely recommend to anyone looking for a car :)
Great Service! Super Helpful Salesperson!
Anthony was very helpful and patient with us during the process. We had seen the car online and went in to take a look and test drive. He walked us through the whole process and answered all of our questions. I was quite nervous going into the dealership but Anthony made it so smooth and easy. I would definitely recommend to anyone looking for a car :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review of SeaCoast Chevy
I have been a satisfied customer for 17 years, I have purchased 2 cars & leased 3. Outstanding & professional in sales & services. Phil Russomanno, Chris Buffardi & Scott Maas are all to be commended.
Review of SeaCoast Chevy
I have been a satisfied customer for 17 years, I have purchased 2 cars & leased 3. Outstanding & professional in sales & services. Phil Russomanno, Chris Buffardi & Scott Maas are all to be commended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Airborne
Phil Russomanno is the expert when it comes to Customer satisfaction. I have been using SeaCoast for many years. It has always been an excellent experience.
Airborne
Phil Russomanno is the expert when it comes to Customer satisfaction. I have been using SeaCoast for many years. It has always been an excellent experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealership Review
This had to be the easiest car buying experience. I would definately recommend this dealership and salesman who sold me my car.
Dealership Review
This had to be the easiest car buying experience. I would definately recommend this dealership and salesman who sold me my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The BEST!!
There is a reason my family has purchased 20+ cars from Seacoast over the years. THEY ARE THE BEST!! In fact, we bought a 2018 Equinox and a 2017 Silverado High Country within the last month. Phil Russamano is "The Man" - Professional, Knowledgeable, and "Easy to Work With". Once we decided on the truck we wanted he had one at the dealership within 12 hours and we picked it up the next day. Just Perfect. Thanks for everything....
The BEST!!
There is a reason my family has purchased 20+ cars from Seacoast over the years. THEY ARE THE BEST!! In fact, we bought a 2018 Equinox and a 2017 Silverado High Country within the last month. Phil Russamano is "The Man" - Professional, Knowledgeable, and "Easy to Work With". Once we decided on the truck we wanted he had one at the dealership within 12 hours and we picked it up the next day. Just Perfect. Thanks for everything....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase