Mike Anderson Chevrolet of Chicago

Gen 2 Chevy Volts (mine is 2017) have a very common issue where the vehicle won't recognize that it has been shifted to P (shift to park warning). Because of this, GM has added the fix to the Voltec warranty. My vehicle is well within the Voltec warranty as I have 48,500 miles. The service advisor claimed it is not covered and said this would cost around $500. I explained it is covered several times. I called the Service manager and he rudely proclaimed it is not covered. It is clearly stated in the Shift to park service bulletin that it is covered as of Oct. 2019. So I left that dealer. I have an 11 week old newborn and I now have to drive to a different and far more distant dealer to get proper service. Dealers/service should know what is covered under warranty. Will not return to this dealer for service or a new upcoming vehicle purchase.

Sold my used car to Mike Anderson and have had horrible communication back from the dealership on the location of my check which was to be mailed to my address within two weeks. This check has still not arrived after 3+ weeks and after calling three times and emailing the dealership, I have not had any returned messages or communications from the dealership back updating me on the check. They team was great communicating when i was selling my car, but since selling i have not heard back once on the status of my check and payment. This is shocking and incredibly disappointing. Think twice before selling your used car here.

Took my car in for headlight out, they repaired, less than a year, it was out again, Took it in and they told me that the connector was out and had to be replaced. They were going to charge me $460.00, which the connector or harness cost is up to $20.0 each. When you see Mike Anderson Chevy, RUN, don't walk from them.

Unfortunately, we paid $1,200 to get the car serviced but it still doesn?t work. We returned the car the next day after they said they fixed it and had it for a week and a half but nothing?s different. Same issues, but now we?re out of $1200.

Headlight was out, took in for repair, approximately 9 months later, it's out again, the female service person I spoke with was not very cordial, I'm uncomfortable taking my car in again, should be able to ask questions

They tried keep payments low but never offered gap insurance. Brought me in for certain knowing It was gone. Rate I s terrible for having great credit. Was paying less on used car tht only bout 6 months ago. Should have walked out so I take some the blame. High interest got me with payment not really comfortable with. Bought car from here last yr and thought I'd have same good experience.

Not so happy as a return customer! Website price was one thing and the $5000 hidden increase to the MSRP was a shock! They also offered less than other dealerships for my trade in. My monthly was going to go up over $300 a month! After so many phone calls and emails to come in that they wanted my car, and would get me the same or close to my payment. I found a better dealership that offered me 62k for my car, and my monthly only went up $60. Do your research people!! Don’t just stick to one place, others aren’t scamming people with this ridiculous msrp overage charge. This dealership will make false promises over the phone just to get you back in the door! Ridiculous!! Don’t call me again! Never stepping into this place again!

I was interested in a vehicle posted here, but when I got a full out the door price breakdown there was an added $3400 used car inspection and processing fee. Every dealer has some sort of "doc fee", but this was outrageous. If you are going to have that fee just put it in the overall price and quit wasting my time.

I love my new Equinox with the forward collision, side blind zone alert and adaptive cruise control. These are new options to me from my 2016 Malibu. Thank you Mike Anderson Chevrolet for all of your help. BIG thanks to my sales representative Jose.

Alexander karadimas and Andrew Remus were fantastic and helped us get our new RS Trailblazer!!! Most inventory around!!