Reviews
Write a reviewBest Car Buying Experience....EVER!
From the first point of contact with a sales representative, the experience was quick, fair, and simple! I was treated in a very respectful and professional manner the entire time and this could not have been a better car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review Nathan! We appreciate the opportunity to earn your business. Hope to do business with you again in the future. -Jerry, Wild West Chevrolet
Wonderful shopping experience
I would not shop anywhere else but Wild West for a vehicle new or used. Shane is wonderful and you will not find a better deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review! Glad we are able to meet your expectations. Shane Martin, Wild West Chevrolet
The only dealership I will ever buy from!
I have had the pleasure of buying multiple vehicles from Wild West. The experiences I have had are unlike any other dealership I have dealt with. I will keep coming back, time and time again! The service,from start to finish, is fantastic and I have never felt any pressure. It's a pleasure to buy a new car from them! No matter the distance (my number is 2243) I wouldn't consider going anywhere else. They make the trip worthwhile!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your input. We truly appreciate your business and look forward to serving you in the future!
Great customer service and great pricing!
From start, to finish this was hands down the best car buy experience I've had. They were up front, honest, and not pushy. Jerry took the time to answer all my questions, make sure I got the vehicle I wanted, with the options I wanted, for the price I wanted. He kept me up to date on the status of my Tahoe throughout the ordering process. They picked us up in Reno and brought us to Yerington so we didn't have to drive another vehicle home. I walked away knowing I got a great price, a great vehicle, and excellent customer service. I will continue to buy Chevy's from them long into the future and I highly recommend going with Wild West. It was well worth the 82 miles from Sparks, NV to get my Tahoe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Casey! It was my pleasure to work with you. I'm so happy that the timing worked out perfect for your vacation! I hope to work with you again in the future! -Jerry Bryant
Great service, great deal!
Jerry was the one that had contacted me so I came down to the dealership and dealt with a salesmen by the name of Shane who listened to what I want and found the perfect Jeep Wrangler for me! If you are looking for a great deal, and an easy buying process I suggest you come here if you are looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Matt! I look forward to working with you again in the future! -Jerry
Amazing Customer Service!
I live in Reno and even though it is about an hour and a half to drive down to Wild West, it is beyond worth it! Michael was my salesman and he did everything in his power to make sure I got exactly what I wanted in a car that was in my budget as well. Once I decided that I wanted the car, Ashlee (the financial director) was the worlds biggest sweetheart with making sure that my interest rate wasn't too high and that I understood every tiny detail of the paperwork I needed to sign. To top it off, everyone at the dealership in general goes above and beyond to ensure that I was comfortable (asking me if I needed a beverage, that sort of thing). It may be a little bit out of the way. But this road trip is definitely worth it to get taken care of the way every customer should.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Karly! It was great to work with you and I'm very pleased to know that we were able to find you the car you were looking for. We look forward to working with you in the future!
Positvely Exemplary Customer Service
Welcoming and genuine focus on making the car buying experience an absolute pleasure. First time new car buyer, expected to have to get game face on to make a good deal. No need to, as my family and I were treated with solid, competent, and sincere service. The folks there made the deal GREAT. Even got to go out and eat in the middle of it all. Will return for future business with eager anticipation. Superior by comparison to all other dealers I have bought from or even dealt with over the decades. Wishing all Ya'll Blue Skies and Open Roads, Thanks So Much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review! We appreciate the opportunity to earn your business and hope to see you again in the future!
Incredible Service from Vehicle Search to Delivery
Mike ?Patty? Patterson?s customer service was 110% plus. Patty took the whole experience to a level we have never experienced. This was by far the best experience we have ever had in buying a new vehicle. He worked every issue that came up in the process of buying the truck and anticipated everything else we would encounter. There was no hard sell on his part, he made the whole experience first class. During our search for a truck we dealt with several other Chevrolet dealers. All of them except Patty ?tried? to find what we were looking for, but we felt like their response was "we don't have the time to put into this search". In fact the response of the other dealers was that there are other customers out there that we can be doing business with ? why should we work hard to find the vehicle you want. Chevrolet would be well served to use Patty as a model on how salespeople should work. During the delivery process, Patty again exceeded expectations. He spent quite a bit of time with us, going over every aspect of the vehicle and it?s use, down to pairing up our phones! He also helped us set up after market items ? e.g. truck bed liner. Patty should be highly commended for his incredible service. In our opinion he is "Best in Class".
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent review! We appreciate the opportunity to earn your business. We hope to work with you, your family and friends in the future. Thank you for choosing Wild West Chevrolet!
The best car buying process ever!
Shane made the entire process enjoyable. No other dealership could even come close to the excellent pricing. Hassel free and a real pleasure meeting every person involve in the process. I will recommend them without hesitation. This dealership is worth the drive, no matter where you live.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, we strive to provide the best customer service out there, we know that we have the best prices, and we love when we have people that are willing to take the time and energy to make there way to us. Once again we want to thank you and welcome you to our Wild West family.
Go no where else!
Worked with Shane at Wild West Chevrolet and he made the process very enjoyable. Contacted Wild West with terms that needed to be met to make a deal and they reached back to me in a timely matter with a better deal than I asked. Shane had my paperwork all dialed in so when I got to the dealership everything was ready to go. Go no where else for a new Chevrolet and ask for Shane.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Brett, we want to welcome you to our family and we are excited we are your car guys now. We love making people realize that it is a drive to get to us but we will make the difference and change your thoughts and ideas of how the car business should be, no pressure, hassle. We appreciate you and cannot to wait to make the next purchase as easy as the first.
