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Universal Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–7:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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VERY NICE FACILITY, FRIENDLY STAFF

Felt totally at ease with Charlie Peele. He took up a lot of time with my husband and I, answering questions and explaining the different features of the vehicle. He also introduced us to the lady in charge of financing and all of the details were explained, At no time did I feel pressured to make a hasty decision, which was not the case at other dealerships. I was very impressed with Mr. Peele and everyone else I met at Universal. I am enjoying my new Equinox and like the lease plan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for being a part of the Universal Chevrolet family!

Great service

The team members that I dealt with were all friendly, efficient, and knowledgeable. They answered my questions and performed the work at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

My wait time for my oil change was short! I liked that the service for my Silverado was fast and efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great personal service!!!

Love dealing with Universal Chevrolet. Everyone goes out of their way to make the car buying experience a pleasant one. Very friendly atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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nice cruz deal

it was the most unexpected visit at a dealership. I was only going to get rate to buy my 2011 cruz. was not expecting to walk out with 2014.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

The employees at Universal are always friendly and courteous. They make me feel like family, and I know I'm being treated fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

My experience with Universal Chevrolet is always positive, they do all they can to accommodate me and I trust them completely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fair price,professional sales person

This was my first purchase with universal. I feel they gave me a fair price right from the start. Chad was professional and easy to work with. I will recommend you to anyone I know looking to purchase a new vehicle you sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Treated better than family. I do have a problem with my truck having blowouts on the right rear. I fear for my safety and everyone around me while I am in my vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lilly Review of Universal Chevrolet

Universal is an excellent dealer, they represent the Chevrolet line well and always consider the customer's needs. We have been treated fairly in all our business dealings with Universal. We trust Universal to give us great pricing, excellent service and to keep us informed on anything new about the vehicles we own. We appreciate the small town friendly, personal approach to us as the customers. Universal is in on the cutting edge of technology with the latest electronic systems and communications techniques. We value our relationship with Universal Chevrolet and have bought many vehicles from them since 1985. They have a professional sales team, outstanding office staff who manages titles, financing and licenses. The service department is the best ever, they are always willing to help with any service issues we have and we appreciate this approach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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