Reviews
Write a reviewVERY NICE FACILITY, FRIENDLY STAFF
Felt totally at ease with Charlie Peele. He took up a lot of time with my husband and I, answering questions and explaining the different features of the vehicle. He also introduced us to the lady in charge of financing and all of the details were explained, At no time did I feel pressured to make a hasty decision, which was not the case at other dealerships. I was very impressed with Mr. Peele and everyone else I met at Universal. I am enjoying my new Equinox and like the lease plan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for being a part of the Universal Chevrolet family!
Great service
The team members that I dealt with were all friendly, efficient, and knowledgeable. They answered my questions and performed the work at a reasonable price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
My wait time for my oil change was short! I liked that the service for my Silverado was fast and efficient!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great personal service!!!
Love dealing with Universal Chevrolet. Everyone goes out of their way to make the car buying experience a pleasant one. Very friendly atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
nice cruz deal
it was the most unexpected visit at a dealership. I was only going to get rate to buy my 2011 cruz. was not expecting to walk out with 2014.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
The employees at Universal are always friendly and courteous. They make me feel like family, and I know I'm being treated fairly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
My experience with Universal Chevrolet is always positive, they do all they can to accommodate me and I trust them completely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fair price,professional sales person
This was my first purchase with universal. I feel they gave me a fair price right from the start. Chad was professional and easy to work with. I will recommend you to anyone I know looking to purchase a new vehicle you sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Treated better than family. I do have a problem with my truck having blowouts on the right rear. I fear for my safety and everyone around me while I am in my vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lilly Review of Universal Chevrolet
Universal is an excellent dealer, they represent the Chevrolet line well and always consider the customer's needs. We have been treated fairly in all our business dealings with Universal. We trust Universal to give us great pricing, excellent service and to keep us informed on anything new about the vehicles we own. We appreciate the small town friendly, personal approach to us as the customers. Universal is in on the cutting edge of technology with the latest electronic systems and communications techniques. We value our relationship with Universal Chevrolet and have bought many vehicles from them since 1985. They have a professional sales team, outstanding office staff who manages titles, financing and licenses. The service department is the best ever, they are always willing to help with any service issues we have and we appreciate this approach.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
