Holman Motors

Purchased a 2013 Ford F-150 truck from them in October, 2023. Truck appeared to be in good condition mechanically and in appearance. Test drove it on a Friday and asked if we could take it home over the weekend. The salesperson was a personal fried who was new to the job and we wanted to help her out. She checked with her manager and came back and told us we couldn't take the truck home over the weekend. They probably assumed we were going to take it to a mechanic for an inspection and that's why they said no. This should have been the first red flag. We offered a trade in of a 2013 Chevy Impala that was worth about $3500 and they offered $1500. Since the Impala was paid off, we said no to the trade in deal. Then, they told us the price of the truck had gone up to $18500 from $19000. So, they did not honor their advertised price. In the year and a half that we've had this truck, it has needed new brakes, $1800 in transmission repairs and now the turbos are shot and it has a leaking valve cover. All of this is going to cost nearly $7,000 to fix. We wanted to do a co-signing deal with the loan being in my friend's name and me as a co-signer. They told told us that was not possible. We later learned from the lender that this was a lie. I do not recommend this dealership.

I bought a travel trailer from Holman and I highly recommend them. My salesman was helpful and responsive to my list of things I was looking for in a new trailer. Their selection was second to none. The other salesmen were very helpful. At the walk through all my questions were answered and I was able to test everything I wanted to. The trade in process was easy and they had the best price. When it was time to make the purchase the cashier made the whole process as smooth as silk. I searched for months at many other dealers all over the Ohio, Indiana and Kentucky area but none came close to matching the level of customer service I found at Holman. In fact, it was just by luck I became aware of Holman through an internet search but in the future when I am in the market for any kind of vehicle I will be checking Holman Motors out first. They are an hour from where I live but are well worth the drive.

They spilled oil on the engine had to clean up when I got home it smoked and smelled very bad. My wife got in the car a couple days later to find out some how they deleted all her presets on the radio. She has all the presets put back and know the steering wheel controls do not work like the did before, and we can't figure out how to program them. I guess we will take it back and see if they can explain what happened.

A big shout out to Christian xx Pierre of Holman Motors. He was very patient, professional and personable in support of our long distance RV purchase. He organized everything, provided us a video walk thru, answered last minute questions by running out to the RV and getting photos for us. The support staff was equally helpful when I arrived for a walkthru. Everyone went the extra mile to help. A handful of small issues I noted were rapidly resolved to my satisfaction. The staff at Holman is top notch. I finally met Christian and Mr. Holman after all was done and shared with them my heartfelt thanks for a wonderful experience. I highly recommend them! Mike K

Bought a 2019 Dodge Ram from Holmans in December 2020. The salesman offered an extended warranty that he said was "bumper to bumper". In May 2024 I started getting a noise from what I thought was a hole in the exhaust so I took it to my local Dodge dealership. Found out that a bolt had snapped off inside the exhaust manifold (truck only has 28,500 miles on it!). I wasn't worried because I had purchase the extended "bumper to bumper" warranty. I told them to order the parts and gave them the warranty number and the phone number to call for claims. Only to find out that Holman's lied about the warranty and this repair is not covered. It's going to cost me $2000 to get this fixed, plus the $2400 that I paid for a worthless piece of paper.

The service writer makes stupid comments like?I shouldn?t buy a vehicle I can?t afford to service!? It?s not that I can?t afford the service, it?s that your service is stupid high priced!

Clueless. Not sure how they sell many vehicles. Takes forever. Managers worried about food more than customers. What takes another dealer 2 minutes takes this one 20. No one else was there. Need someone to at least present something in timely fashion. Salespeople are somewhat nice I guess. Was literally told 'they won't give anything for your trade, the manager doesn't really know car business'!!

I bought a f150 at this dealership and after I got it home I noticed an oil leak and took it back and they said it was fixed. A few days later I noticed another oil leak and the sunroof when I opened it made an awful sound and would barely close. I have not even made a payment on this truck yet and it’s having problems. I called and the repair shop finally fix the oil leak but they refused to fix the sunroof and it’s going to cost me 2800 dollars. Keep in mind I bought their extended warranty but of course it doesn’t cover the sunroof. I told them I was on a fixed income and sold things to come up with the down payment and I told them this but apparently the bottom line of them getting your money and screw the customer.

We own a 2020 coach man C class motor Home.We started going to Holman RV. This is the second time we have used them. We are vary pleased with the service that we have had done. Jim was very nice and helpful. He went out of his way to make sure everything was okay.

Had our camper for 6 months. There was a long list of things wrong. They fixed one. They made the sale and than was done with us. Would not recommend.