Cadillac of South Charlotte

Absolutely no acknowledgment by anyone when we walked in, took quite awhile and it wasn?t busy. Car we purchased was cleaned but could have been better cleaned. Salesman very nice but not overly knowledgeable. Pick up of the car was very, very time consuming. No reason not to recommend but if you are looking for that exceeding expectations experience, we did not feel it at this dealership.

Friendly and knowledgeable staff. Camden was our salesperson and he knew a lot about the car we were interested in. He kept in contact with us but did not smother us with calls.

Great experience, very smooth and quick. Friendly staff and a great vehicle. Very excited to do business with them again for my next purchase. I highly recommend Cadillac of South Charlotte

Seon was our salesman and was excellent very professional and very helpful as well as Peter who over saw our buying experience Fast service and very thorough

Brought my vehicle in for service was charged for it but the service was not performed . Daniel Benton is a liar and a thief ! The service manager does care what’s happening I’ve called , emailed , text and voicemail have spoken with everyone I could at the dealer and never get a call back . I guess it’s hard to face the fact that your letting these bad practices happen

Jeff and his service team provide best-in-class service! Going the extra mile to exceed expectations. Thank you!

They caused thousands in damage to my vehicle and then blamed me for it! Vehicle had warranty work done, same part failed less than 70 miles later. Then they tried to blame me for failure said i was 'abusing' vehicle! Stay far away from here.

Steve Heston and Steve C,was great taking care of my concerns and made it right.Really a great place to buy a car,honest guys.wendi s

This was the best no hassle, easiest, most convenient car buying experience I have ever had. I was able to communicate with my salesman, Darius Brown, in advance explaining exactly what it is I was looking for. I specifically advised that the car-fax needed to confirm that the car did not come from disaster stricken states, needed to be a specific make and model, price, etc., He sent me links to a few, of which I fell in love with one, located at a different location. We maintained communication and I did not step foot into the dealership until my Hot Lava Rav4 was available for me to test drive. Darius went and picked the car up himself and brought it for me to test. Once I made my decision, Joanna and Alexis helped with the paperwork completion and worked with the bank to finalize everything and I was able to drive away with my car the next morning. No hassle and constant communication before I ever went to the dealership really helped. Darius listened to my request and found me exactly what I was looking for. I hate when dealers try to push you to get something you don't want but they have available and completely ignore your specific request. This was not what I experienced with Cadillac of South Charlotte. Best Experience in buying a car.

I had a great buying experience! I did not end up buying the car they had on the lot but they facilitated a transfer from another Sonic location. Great experience!