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The Fine Auto Store

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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PLEASE GO ANYWHERE but here!!!

The owners are really sketchy and even though I've already been pre-approved for an auto loan by my bank(with a down pmt large enough to buy the car outright) they tried to force me to apply for THEIR "EZ financing" BEFORE they would allow a test drive. But, why would I agree to a hard pull on my credit when I might not buy the car??? When I questioned the owner about the discriminatory nature of this "policy" he stuttered and stammered about the "Kids" who come to play around to drive the car without buying. Uh, I'm 50 and still have other lots to visit.That's when the owner promptly told me to leave bc he didn't want to do business with me. Huh???Business people who don't trust customers are typically people who can't be trusted. Save yourself the headache, there are more trustworthy professionals to buy from.

PLEASE GO ANYWHERE but here!!!

The owners are really sketchy and even though I've already been pre-approved for an auto loan by my bank(with a down pmt large enough to buy the car outright) they tried to force me to apply for THEIR "EZ financing" BEFORE they would allow a test drive. But, why would I agree to a hard pull on my credit when I might not buy the car??? When I questioned the owner about the discriminatory nature of this "policy" he stuttered and stammered about the "Kids" who come to play around to drive the car without buying. Uh, I'm 50 and still have other lots to visit.That's when the owner promptly told me to leave bc he didn't want to do business with me. Huh???Business people who don't trust customers are typically people who can't be trusted. Save yourself the headache, there are more trustworthy professionals to buy from.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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cars in bad working conditions

I would never recomend this place very good customer service but they sell cars that are not in a good working condition I bought a car 3 weeks later the engine broke and they did not want to repair it because it was a $10,000 so they offered me another truck but ai had to pay $24,00 over the $13,000 I had already paid making a total of $37,000 to be be able to have a car im a gopd working condition Never buy a car there

cars in bad working conditions

I would never recomend this place very good customer service but they sell cars that are not in a good working condition I bought a car 3 weeks later the engine broke and they did not want to repair it because it was a $10,000 so they offered me another truck but ai had to pay $24,00 over the $13,000 I had already paid making a total of $37,000 to be be able to have a car im a gopd working condition Never buy a car there

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best auto buying experience!!

I don't write reviews. But, I met the team at The Fine Auto Store in Imperial Beach and I have to say, I've never met a better set of people. Its family owned, Son Ernie, Father Ernie Sr. and close family friend Jose who were attentive, kind and understanding of what I wanted and needed in my next car purchase. If you are looking for the BEST auto dealer service go to The fine Auto Store!! Margaret L.

The best auto buying experience!!

I don't write reviews. But, I met the team at The Fine Auto Store in Imperial Beach and I have to say, I've never met a better set of people. Its family owned, Son Ernie, Father Ernie Sr. and close family friend Jose who were attentive, kind and understanding of what I wanted and needed in my next car purchase. If you are looking for the BEST auto dealer service go to The fine Auto Store!! Margaret L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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never again

Very friendly while buying but horrible service in receiving title and registration. Never knelt us up to date. Had to call constantly. Temp plates expired and 4 months never got regular plates!

never again

Very friendly while buying but horrible service in receiving title and registration. Never knelt us up to date. Had to call constantly. Temp plates expired and 4 months never got regular plates!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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the fine auto store

people were very helpful you felt at home with somebody you could trust,would recomend this place to future auto buyers.signed satisfied customer mr.ross

the fine auto store

people were very helpful you felt at home with somebody you could trust,would recomend this place to future auto buyers.signed satisfied customer mr.ross

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful service!!!

Jose did a wonderful job assisting us to apply for a loan. He was very patient and informative. We will be recommending The Fine Auto Store to friends and family and tell them to ask for Jose. We left the store very satisfied.

Wonderful service!!!

Jose did a wonderful job assisting us to apply for a loan. He was very patient and informative. We will be recommending The Fine Auto Store to friends and family and tell them to ask for Jose. We left the store very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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mr edgar lara

beautiful place guys were rele help ful to help me find a car. realy like the way thei took care of me i give them a 10

mr edgar lara

beautiful place guys were rele help ful to help me find a car. realy like the way thei took care of me i give them a 10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE

VERY PLEASED WITH THE OVERALL SERVICE. WHEN I CAME IN TO THE DEALER THE STAFF WAS VERY HELPFUL AND CURTEOUS. VERY PLEASED AND SATISFIED

GREAT SERVICE

VERY PLEASED WITH THE OVERALL SERVICE. WHEN I CAME IN TO THE DEALER THE STAFF WAS VERY HELPFUL AND CURTEOUS. VERY PLEASED AND SATISFIED

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

Good Service, Friendly and Quick! Some problems with the car but they agreed to fix most problems

Great Service!

Good Service, Friendly and Quick! Some problems with the car but they agreed to fix most problems

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. Mario J Ybay

The best car dealership experience I had so far, when they advertise excellent service, they MEAN it!

Mr. Mario J Ybay

The best car dealership experience I had so far, when they advertise excellent service, they MEAN it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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