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Liberty Dodge Chrysler Jeep RAM

(357 reviews)
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00pm–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (740) 739-4001 (740) 739-4001
Used (866) 535-1039 (866) 535-1039
Service (866) 590-3135 (866) 590-3135

Reviews

(357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Liberty Dodge Chrysler Jeep RAM from DealerRater.

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Satisfied Customer

I recently worked with Jerod and Chris to purchase a 2013 Dodge Charger. While Chris has only been with the dealership a short time, he was very helpful with his knowledge of the vehicle. Jerod was also great to work with. I did not feel I was pressured into making a decision on the purchase, but they were trying to help me to decide if it was the right vehicle for me. I would highly recommend this dealership. From the moment I walked in the door everyone was very friendly and seemed to honestly want to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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After shopping around other dealers and the internet for...

After shopping around other dealers and the internet for some time, I met with Jarod to discuss leasing a new Jeep Charokee Sport. He was very friendly, not pushy or aggressive, and once I picked out what I wanted he met my terms on payment and everything. I will return to Liberty to buy/lease another vehicle once this lease is up! Very happy with my experience and my brand new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience working with Jarod at Liberty...

I had a great experience working with Jarod at Liberty Dodge Chrysler Jeep. We found the Jeep online and the price and mileage was just what we were looking for. Jarod was great to work with and I would definitely do business with him again. He even put my mats in my Jeep while it was getting detailed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service!!

I had a great experience working with Jarod at Liberty Dodge Chrysler Jeep. We found the Jeep online and the price and mileage was just what we were looking for. Jarod was great to work with and I would definitely do business with him again. He even put my mats in my Jeep while it was getting detailed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Salesman, Jarod Callander was great!

After having my 2008 Dodge Journey serviced and finding major problems with the ABO system, I determined I was better off trading it in versers having it repaired. Service referred me to Jarod. He was very patient and understanding of my overall situation. I never knew buying a car could be so painless. I was very upfront about my expectations. He was honest and upfront about what he could and would deliver. This is very, very important to any car-buying customer! I have already referred family to ask for him in their next car buying "adventure". Jarod made my "ride" to my new/used car very smooth. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Let him walk of the lots without test drive

Wow! My son really likes the new overpriced Jeep srt8 and I have been trying to get him to not buy a new car as his truck is almost paid off. He got approved thru his bank and went into this dealership with a letter of credit and they instead of taking him for a drive wasted his time seeing if they could agree on price first!! Wow so much for the car selling itself, they wouldn't even put him in the car with proof he could buy it that day. So a BIG THANK YOU LIBERTY JEEP from his Mom! I gotta say after having purchased probably over 50 cars I have never seen this sales technique!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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No matter the problem, the dealer's response is that the...

No matter the problem, the dealer's response is that the problem was normal. The new vehicle had paint defects at the time of delivery-the dealer never did resolve the defects. After the vehicle was paid off, I had problems with the dealer refunding unearned insurance premiums. After investigating with the insurance company, it was discovered that the dealer sat on my money for over one month after they received the funds. BUYERS BEWARE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.