Reviews
Do not purchase cash and carry cars
I purchased a 2010 Lincoln MKX one week and the next a 2013 Lincoln MKX from Murdock Chevrolet-GMC Logan. I understand that they are cash and carry cars but never in all my experience with vehicles have I felt like I got so screwed over. The 2013 Lincoln had a water pump leak and a spray bottle attached by zip ties to catch the leak. The sunroof does not open, nor the backup camera work. There are so many problems with this vehicle. I attempted to allow the dealership to make things right, but was told in so many words we don’t care that we screwed you over. It’s a cash and carry car. I’m super disappointed in how things were handled by management after I purchased 2 cars in 2 weeks from them. I will not purchase from the Murdock family again after my experience with Murdock Chevrolet Logan.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2010 Lincoln MKX one week and the next a
I purchased a 2010 Lincoln MKX one week and the next a 2013 Lincoln MKX from Murdock Chevrolet-GMC Logan. I understand that they are cash and carry cars but never in all my experience with vehicles have I felt like I got so screwed over. The 2013 Lincoln had a water pump leak and a spray bottle attached by zip ties to catch the leak. The sunroof does not open, nor the backup camera work. There are so many problems with this vehicle. I attempted to allow the dealership to make things right, but was told in so many words we don’t care that we screwed you over. It’s a cash and carry car. I’m super disappointed in how things were handled by management after I purchased 2 cars in 2 weeks from them. I will not purchase from the Murdock family again after my experience with Murdock Chevrolet Logan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Murdock is a great dealership!
The staff at Murdock were very helpful, courteous and friendly. The buying, trading in and financial processes went smoothly and efficiently. Stewart found the right car for me, and went over and above his work schedule to make sure everything was taken care of, even delivering my new used car to my house. They have 100's of cars and trucks available, and will do all they can to find the right vehicle for you. I am happy with my purchase. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Murdock Chevrolet GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
My request for info was answered by Sales, Mr.
My request for info was answered by Sales, Mr. R. Cloud. He spent time w me answering my questions, asking my preferences, & how much was my $ budget. He also offered me several other sales, if I was interested. In general Mr. Cloud & I had an easy & comfortable conversation, & he has since sent me a xxU email.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Friendly and helpful
I’m still working with the staff. They are all friendly and helpful. I bought a car that I don’t love. They are willing to keep working with me until I find a better match.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Great Experience!
I had a great experience at Murdock GMC Buick in Logan. They had a great selection of vehicles, and had exactly what I was looking for. Zach was extremely knowledgeable and made the purchase process quick and easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jared, we're happy you found our staff to be so supportive during your experience here at Murdock Chevrolet GMC. We are always more than happy to assist you if anything else comes up. Take care!
I have always gotten good service at Murdock.
I have always gotten good service at Murdock. They explain exactly what was done. Made sure there was nothing else I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was able to work with them over the phone from Idaho
I was able to work with them over the phone from Idaho and just handle the final paperwork there in there office. It saved time and it was a straight forward buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Sales people.
GREAT SALES PEOPLE THAT TREAT YOU LIKE FAMILY NOT JUST A SALE. CAROL CHRISTENSEN AND SKYLER HOBBS ARE THE BEST. WILL BE BUYING FROM THEM FOR YEARS TO COME.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Murdock Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
Everyone, especially Chris Naser, was wonderful to work
Everyone, especially Chris Naser, was wonderful to work with. I have purchased many vehicles here over the years and will buy many more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car