Reviews
Write a reviewExcellent dealership and customer service
Very friendly. Found exactly what we needed. Price was great. Eric Simpson was professional, knowledgeable, and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Toni! I'm very happy to hear that Eric was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lawrence Hall Team
Great dealership! Excellent customer experience!
Logan was one of the best salesman I’ve ever worked with. Enjoyed the time spent with him. Our Finance person Jason was great. I’m in the sales and service business. These are the kind of employees you want to be facing your customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
To say thank you is not enough, Gary! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Lawrence Hall Chevrolet Buick GMC (Abilene) again! Sincerely, The Lawrence Hall Team
Service was super.
My sales person was fantastic! The fact that there are very few cars being delivered was the only sad thing about my buying a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gayle, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - Lawrence Hall Team
Great service as always
Steve Porter went out his way to make us feel comfortable- no pressure. It’s always like working with friends when we buy from Lawrence Hall in Abilene.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and comfortable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Lawrence Hall Team
Always receive great help
A+ Service experience! Jim Corbet and the service crew always provide a professional level of service! Excellent job. I would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, Lawrence Hall Chevrolet Buick GMC (Abilene) would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Lawrence Hall Team
Great Service
Mike Finch, my service advisor, was great! Quick service that fixed the issue the first time. Will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John and thank you for your kind words. We are very happy to hear that Mike Finch was great during your visit to our dealership and that he quickly addressed the issue on your vehicle! Thank you again and we look forward to working with you again in the future! Sincerely, The Lawrence Hall Team
Great Service
Jim Corbett worked us in knowing his diesel technician was busy. When vehicle was ready the truck had a flat which Jim had repaired while my son waited. Great Service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jim Corbett was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lawrence Hall Team
Friendly, fast service
Friendly, courteous employees. Work was done quickly. Very clean families. Courtesy services outstanding. I will definitely be a return customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Lawrence Hall Team
Fantastic Service
Everyone was so friendly from the time I walked in to the time I left! All the work was done in a timely manner and they picked me up as well. When I got there I was so pleasantly surprised that they had washed my car and vacuumed it out for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Lawrence Hall Team
Lawrence Hall is Great
Helpful, friendly, clean place, answered all my question and fast on getting an answer if your approved or not. I would recommend Lawrence Hall Supercenter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lawrence Hall Team