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Harbro Auto Sales

(2,479 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00pm–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2014 state dealer award
View 13 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 926-1267 (866) 926-1267

Reviews

(2,479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harbro Auto Sales from DealerRater.

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I went in for an oil change and thoughts about buying my...

I went in for an oil change and thoughts about buying my next car, and left with a wonderful 2011 Kia Forte. I found both the service department and the sales department to be excellent and friendly, and am looking forward to establishing a long-term relationship with this dealership. So far I have absolutely no complaints! They were honest, up-front, down-to-earth and fair in all aspects. I drove a couple of cars, and one of the service writers suggested I try the Kia, since I was looking for something with tech in it. She made an excellent recommendation, and I ended up purchasing the car. Financing and closing the deal went very well, and they were no pushy or anything. Very good! The price was slightly higher than the Kelly Blue Book value, but the car is in really excellent shape, had a lot of nice things in it (GPS, sun roof, upgraded seating, etc) and the final price was well within the realm of a good deal. Also, I want to call attention to the incredible detail work that their service department did prior to handing over the car - it looked factory-new! Truly incredible detailing work. I am completely satisfied with my experience with them, and would recommend them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeremy was very helpful as car salesperson very...

Jeremy was very helpful as car salesperson very informative about the vehicle we were interested in - very helpful as far as getting us into the vehicle in a short amount of time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything went so well I've recommended Harbro to...

Everything went so well I've recommended Harbro to all my friends. I wouldn't hesitate to but another car there. They were all amazing and wonderfully nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very prompt and honest. I would recommend this...

Very prompt and honest. I would recommend this dealership to my friends and relatives. Went overboard to please us. Mike found what we needed at a price we could afford and we are very happy with the results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience buying used car, went in looking to...

Great experience buying used car, went in looking to trade my gas guzzling SUV in for something more fuel efficient. After shopping around on their website I found exactly what I was looking for. After the test drive I knew that I made the right choice, both with the car and the dealership. Incredibly friendly and easy to work with staff and I look forward to buying all of my future cars here. Highly recommend. A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service at the Webster location; always...

Excellent service at the Webster location; always helpful, very eager to fix the problem. Went above and beyond the call of duty to make sure my need was met!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for taking great car of my daughter's car....

Thank you for taking great car of my daughter's car. Now I don't have to listen to squealing belts every morning! Great Service at a Great Price!!!! Merry Christmas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have never been a fan of buying a car until now!...

I have never been a fan of buying a car until now! Everyone at Harbro that I worked with was amazing. So helpful and they made sure I was happy. They all worked together to get me exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They made my car buying experience painless. I called...

They made my car buying experience painless. I called first to tell them what I was looking for. When I got there they had multiple SUVs ready for me to try. There was no high pressure sales and I was able to relax and test drive each one at my pace. I am very grateful and I got exactly the vehicle I was looking for. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The reason I gave this rating is because I bought a van...

The reason I gave this rating is because I bought a van from them, it was a very relaxed experience for me, no pressure and they were so nice. I had a problem with the van when I got it home, they took it right back, gave me a rental, fixed the van and made sure I was happy with the repair. I would highly recommend this dealership. It's like they're a big family and they made me feel welcome and glad I walked through the door!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.