Reviews
I went in for an oil change and thoughts about buying my...
I went in for an oil change and thoughts about buying my next car, and left with a wonderful 2011 Kia Forte. I found both the service department and the sales department to be excellent and friendly, and am looking forward to establishing a long-term relationship with this dealership. So far I have absolutely no complaints! They were honest, up-front, down-to-earth and fair in all aspects. I drove a couple of cars, and one of the service writers suggested I try the Kia, since I was looking for something with tech in it. She made an excellent recommendation, and I ended up purchasing the car. Financing and closing the deal went very well, and they were no pushy or anything. Very good! The price was slightly higher than the Kelly Blue Book value, but the car is in really excellent shape, had a lot of nice things in it (GPS, sun roof, upgraded seating, etc) and the final price was well within the realm of a good deal. Also, I want to call attention to the incredible detail work that their service department did prior to handing over the car - it looked factory-new! Truly incredible detailing work. I am completely satisfied with my experience with them, and would recommend them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremy was very helpful as car salesperson very...
Jeremy was very helpful as car salesperson very informative about the vehicle we were interested in - very helpful as far as getting us into the vehicle in a short amount of time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went so well I've recommended Harbro to...
Everything went so well I've recommended Harbro to all my friends. I wouldn't hesitate to but another car there. They were all amazing and wonderfully nice people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very prompt and honest. I would recommend this...
Very prompt and honest. I would recommend this dealership to my friends and relatives. Went overboard to please us. Mike found what we needed at a price we could afford and we are very happy with the results.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience buying used car, went in looking to...
Great experience buying used car, went in looking to trade my gas guzzling SUV in for something more fuel efficient. After shopping around on their website I found exactly what I was looking for. After the test drive I knew that I made the right choice, both with the car and the dealership. Incredibly friendly and easy to work with staff and I look forward to buying all of my future cars here. Highly recommend. A+++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service at the Webster location; always...
Excellent service at the Webster location; always helpful, very eager to fix the problem. Went above and beyond the call of duty to make sure my need was met!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking great car of my daughter's car....
Thank you for taking great car of my daughter's car. Now I don't have to listen to squealing belts every morning! Great Service at a Great Price!!!! Merry Christmas!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have never been a fan of buying a car until now!...
I have never been a fan of buying a car until now! Everyone at Harbro that I worked with was amazing. So helpful and they made sure I was happy. They all worked together to get me exactly what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They made my car buying experience painless. I called...
They made my car buying experience painless. I called first to tell them what I was looking for. When I got there they had multiple SUVs ready for me to try. There was no high pressure sales and I was able to relax and test drive each one at my pace. I am very grateful and I got exactly the vehicle I was looking for. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The reason I gave this rating is because I bought a van...
The reason I gave this rating is because I bought a van from them, it was a very relaxed experience for me, no pressure and they were so nice. I had a problem with the van when I got it home, they took it right back, gave me a rental, fixed the van and made sure I was happy with the repair. I would highly recommend this dealership. It's like they're a big family and they made me feel welcome and glad I walked through the door!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car