Reviews
Excellent service, and clean facilities.
Best service ever received at any dealership. I know Don Johnson and he operates a first class dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
On behalf of Don and the rest of our team, thanks for your kind review, Walter! We greatly appreciate your business!!
Excellent friendly hometown services !!!!
We bought a car and a new truck from Don Johnson's. Everyone there is so helpful and friendly they make you feel like family . The service dept is one of the best. They do a great job . We are so glad that we decided to buy our vehicles at Don Johnson Motors !!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind review, Robert! We greatly appreciate your business and consider you a valued member of the Don Johnson Motors family! We look forward to seeing you again at your next service appointment. Take care!
Outstanding Dealership & Service
My experience at your dealership was one of the finest I have ever had. Everyone at the dealership was professional, knowledgeable, personable, and caring. The entire group helped turn my car breakdown experience from what could have been horrific into one which I will appreciate forever. After my car broke down I was towed to your dealership and you were kind enough without hesitation to fit me into your busy schedule. Once the problem was identified, you also provided me with a wonderful solution to help me continue my trip while replacement parts were ordered for my car. You also went out of your way by meeting me at the dealership to pick up my repaired and cleaned vehicle on a Sunday on my way back through the area. My gratitude is immeasurable for your assistance and kindness and the great job that was done. You should be very proud of your entire staff. I will highly recommend your dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review and kind comments about our team! We understand how unpleasant car troubles can be and were happy to help do what we could to improve your travels. Please stop by to say hello the next time you're in the area - we would love to see you again! Until then, take care!!
Don Johnson Motors Review
We enjoy working with Debbie in the Service Dept. She always does a great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
On behalf of Debbie and the rest of our team, thanks for your kind review Dave! We appreciate your business!!
Not your ordinary sale!
I live 2 hours away, I have heard great things about Don Johnsons Motors so I decided to buy from there. Best choice that I ever made. Lisa was very knowledgeable and helped me get the best bang for my buck! She even went out of her way to get me the color I wanted. There was a couple minor scratches on the vehicle and the wiper blade was worn I asked them to change them for me, at no cost they did automatically I was very impressed. Todd got me a great deal on my traverse! All of this happened so quickly without any bumps in the road (considering I lived 2 hours away they made it work for me). The day I went to the dealership the show room was beautifully decorated and the waiting room was comfy, very relaxing. I must mention the AMAZING cars you got to look at on display! Everyone there was so friendly and helped me with any question that I had (even when I had my 6 year old playing super hero in the toy room). I would definitely recommend Don Johnsons Motors to all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a new car
Just bought a new Terrain, and am very pleased with Dale Campbell who was my salesman. So friendly and easy to work with as well as helpful in all ways with the new vehicle. I enjoyed the experience along with my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quality Service
As in the past, this appointment was nothing less than exceptional. The service dept at Don Johnson is second to none and deserves the highest marks. Thank you for taking care of us and our family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Louis! We appreciate you entrusting your vehicle service with us and greatly appreciate your business. Thank you for being part of the Don Johnson Motors family!
Collision Service
A careless person put a very noticeable dent in my brand new car door. The collision center was able to fix the door like new and under the cost estimate. By the way the estimate was a fraction of the estimates from two other body repair businesses.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Sheri! We appreciate you entrusting us with your vehicle's collision repair and are pleased to hear that you are happy with your experience with us. Enjoy your Equinox!!
Love the dealership
Always a pleasant greeting, fast service, nice waiting area with plenty of refreshments and Internet access.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Diane. We are pleased to hear that you find our Guest Lounge to be comfortable and we appreciate you entrusting us with your vehicle's service needs!
Service
I had a great experience on my last service visit. I recently moved to town and usually do not write reviews but felt like an employee needs to be recognized. I am not sure of the ladies name that helped me in the service department but I have to say she was one of the nicest ladies I have ever met. She is an employee I would love to have working for me and just wanted to let you know she is someone to value. I will continue to have my service work done at your location due to people like her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
On behalf of Debbie and the rest of our service team, thank you for your kind review Jack. We appreciate you giving us the opportunity to earn your business and are pleased to hear that you see our team members as being as valuable as we do! We look forward to seeing you at your next service appointment!!