Reviews
Excellent high-end, pre-owned 2014 purchase
On July 11, 2017, I purchased a high-end, pre-owned 2014 vehicle from GIA and the experience was quick and smooth (I came to the table pre-approved); my sales person was retired Army CSM Phillip; Phillip was a professional salesperson with excellent people skills; I also met and spoke with the owner of the business KC; after the GIA staff addressed my concerns about some of the online reviews, I decided to do business with them; I AM GLAD I DID; the vehicle is in excellent condition and the price-point was great; I would definitely do business again and/or recommend GIA to a friend or family member;
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ga Imports Auto
My car buying experience at Ga Imports Auto was pretty amazing. Mr. Greg was awesome. By the time I had arrived and decided on a vehicle, the banks were supposedly closed. Mr. Greg got on the phone and got me approved in just minutes. He was very personable and even interacted well with my two children. He treated as they were just as important as I was. I appreciated that very much. He answered all of my questions and addressed all of my concerns. I will definitely be going back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopping for a Mercedes
I contacted the dealership about a 2006 Mercedes they did respond via email and phone. How ever I went with another dealership. But I will recommend this Dealership too family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Low Mileage Subaru Forester
Aman and Mickey at GAImport Auto made the process of purchasing a low mileage Subaru Forester extremely easy. They were prompt in returning emails and the customer service was excellent during and after the buying process. I pointed out one issue after an inspection and they took care of it immediately!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Honda Pilot
Greg and Mickey were excellent in repairs and accommodations ! Saad although very new to the dealership was very attentive to making sure our needs were met! I would highly recommend this dealership to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Sales Team
Awesome experience purchasing our Honda Pilot! Our Sales Associate, Saad, did an excellent job taking care of us. Friendly not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer
i just purchased my 2013 TL from GIM and i love my car. i was very pleased with the Friendly and warm welcome i received from Mickey the first day i stopped by to look at Acura's once i made my decision i returned and was greeted by Phil , whom was my first contact by Text Phil, provided Excellent and friendly Service Mr. Bailey, was very helpful with the finance process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
From heartbreak to happy
From start to finish we were pleased with their service and inventory. Our 2004 Altima was ran into and when we received news it had to be totaled we were disheartened. My husband did some research and our first stop among a list of auto searches was Georgia Import Auto. Within minutes of walking around the lot a man named Vernon Love introduced himself. He did not pressure us into a deal, but listened to us and let us test drive and look and ask questions. I needed that calm, yet readiness to help. My husband was also comforted. Needless to say, that was the first and last place we went. We got a 2013 Honda Civic that day and couldn't be happier. Can't say enough good about Vernon and this team at Georgia Imports. They have made my husband and I forever customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great prices and service
I live in Chattanooga, but had seen their listing for an Element. I called to ask about the availability, since very few Elements stay on the market in Chattanooga. Philip answered the phone and told me he had just laid eyes on it for me. My husband and I ventured down that afternoon and immediately were handed keys to THAT car when we walked in. All Philip needed to know was I was from Chattanooga. He already had the keys out for me. We did the test drive and mentioned some of our concerns (which would have already been addressed if I had waited a day to test drive). Philip used humor and knowledge to assist, despite dealing with several clients at different stages of car buying at the same time by himself (because it was Sunday). He had the paperwork drawn up for me when I came back to actually buy, but first had me take another test drive to make sure I was pleased with everything that had been fixed. Needless to say, I own the car that I first laid eyes on less than a week ago. The price was right and Philip helped guide me through the process, despite all my questions and calls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased an Acura
Stephen and the guys were excellent. I'm happy I decided to make my purchase. Buy you next car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase