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Eastern Shore Hyundai

(507 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

Reviews

(507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eastern Shore Hyundai from DealerRater.

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Excellent service.

Excellent service. Nice waiting area. Vehicle was ready in reasonable time and I was pleased with auto butler. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

People are friendly and efficient.

People are friendly and efficient. Waiting area is accommodating. I love my Azeri. Would always recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A great place to shop.

A great place to shop. Lots of options. The customer service was excellent. I didn't feel pressured. They answered all my questions and help me find a deal I was comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jon was super helpful and worked really hard to get me

Jon was super helpful and worked really hard to get me the vehicle I wanted. Would definitely recommend purchasing a vehicle here!!! Thanks Jon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very Satisfied with my experience with them on

I was very Satisfied with my experience with them on servicing my car last week. The operator Was a professional in assisting me over to my service Advisor Cindy Darby . Cindy Handled my issue well! I look forward to doing business with them in the future Again .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Eastern Shore Advantage Plan?

The Eastern Shore Advantage Plan?? Seriously? Extra Sorry Alienate Program. Don't reward a dealer that gouges you (and tells you it's to your advantage!). Drive an hour and find a better human being. MSRP is the name of the game these days but the Eastern Shore markups should be a huge red flag to anyone looking for a Hyundai.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
5 people out of 5 found this review helpful.

Best Dealership Award if it was my choice!

Best Dealership Award if it was my choice! From the moment I walked in, to showing me what I asked for, to the test drive, the service was excellent. I knew after Jonathan took me on the test drive that I was buying the car. I had been working with another dealership for a few days and just wasn’t feeling it. I couldn’t make a decision. Then I came into Eastern Shore Hyundai and it was all over! I am very happy with them! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Eastern shore Hyundai service dept was very helpful, and

Eastern shore Hyundai service dept was very helpful, and welcoming. My car looks and rides like it’s band new, I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My oil change was fast, the car was washed and vacuumed.

My oil change was fast, the car was washed and vacuumed. I was happy to have a clean car. Thumbs up to the lady at the service desk that was so pleasant to deal with (sorry I didn’t get her name).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department is always amazing. Scheduled one...

Service department is always amazing. Scheduled one service and they let me add another with no problem!!! Very friendly! And Mama Sue at the counter is always delightful. She took time to help my daughter and even help me while I waited for my vehicle. Hyundai trusted me to buy my car 2yrs ago and I WILL be back when I’m ready to trade. You must go see them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.