Reviews
Write a reviewFirst of all I want to thank Gabe for his excellent &
First of all I want to thank Gabe for his excellent & exceptional costumer service. I bought several cars from this dealership and this time Gabe helped me get my dream car which is a BMW. Together with Neil they both worked really hard for me to get approved for my loan and get the best deal ever! This process took some time, but it was all worth it. Gabe followed up with me, he was consistent, & definitely made me feel secure. My car had some minor mechanical issues with it, but their on-site tech support was able to fix it in no time! I love my car and I love this dealership. 10/10 RECOMMEND! I would definitely talk to Gabe, he is on your side and will make sure he uses all his resources to make sure you leave with a car. THANK YOU AUTO SOURCE.
First of all I want to thank Gabe for his excellent &
First of all I want to thank Gabe for his excellent & exceptional costumer service. I bought several cars from this dealership and this time Gabe helped me get my dream car which is a BMW. Together with Neil they both worked really hard for me to get approved for my loan and get the best deal ever! This process took some time, but it was all worth it. Gabe followed up with me, he was consistent, & definitely made me feel secure. My car had some minor mechanical issues with it, but their on-site tech support was able to fix it in no time! I love my car and I love this dealership. 10/10 RECOMMEND! I would definitely talk to Gabe, he is on your side and will make sure he uses all his resources to make sure you leave with a car. THANK YOU AUTO SOURCE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I requested information on a car in the website still to
I requested information on a car in the website still to this date no email text or a phone call would not recommend them to anyone
I requested information on a car in the website still to
I requested information on a car in the website still to this date no email text or a phone call would not recommend them to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I apologize if you were not responded back to, we strive to earn our customers business and are always waiting for an opportunity to do so. This will be a lesson to us to try harder. Training Management
Received email outlining the vehicle was ready for me to...
Received email outlining the vehicle was ready for me to experience the wonder of driving this machine. AFter driving for 90 minutes 1 way to take it for a atest drive upon arrival was informed "its at the other site" and " its not really ready....there are issues with the electrics for the traction control"....and we've had it in the lot for 3 years and it owes us too much and the manager doesn't want to sell it for this price.... ho hum!!! But they did offer to sell us a "better" vehicle for twice the price....
Received email outlining the vehicle was ready for me to...
Received email outlining the vehicle was ready for me to experience the wonder of driving this machine. AFter driving for 90 minutes 1 way to take it for a atest drive upon arrival was informed "its at the other site" and " its not really ready....there are issues with the electrics for the traction control"....and we've had it in the lot for 3 years and it owes us too much and the manager doesn't want to sell it for this price.... ho hum!!! But they did offer to sell us a "better" vehicle for twice the price....
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience!
Really Happy with my experience here with the dealership. Tom was my salesman and worked very hard to get this deal for me. Kept in touch with me, and worked very hard to get my loan approval! Definitely would recommend!
Great experience!
Really Happy with my experience here with the dealership. Tom was my salesman and worked very hard to get this deal for me. Kept in touch with me, and worked very hard to get my loan approval! Definitely would recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stacy Loven
I just bought a 2005 Cadillac CTS. Nic Lacasse was very helpful and friendly. I love my new car! She's a Beauty with only 70k miles. Loaded and fun to drive ❤
Stacy Loven
I just bought a 2005 Cadillac CTS. Nic Lacasse was very helpful and friendly. I love my new car! She's a Beauty with only 70k miles. Loaded and fun to drive ❤
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
Just want to thank Tom at Autosource in Banning California. Thank you for giving me a chance even with my low credit score. You never doubted that you would get me into my truck, thank you for giving me this opportunity! I'm a very happy girl. Buying this truck was so smooth hassle-free met with big smiles and welcoming personalities thanks again and see you I'll see you soon Stephanie Forrest
Excellent
Just want to thank Tom at Autosource in Banning California. Thank you for giving me a chance even with my low credit score. You never doubted that you would get me into my truck, thank you for giving me this opportunity! I'm a very happy girl. Buying this truck was so smooth hassle-free met with big smiles and welcoming personalities thanks again and see you I'll see you soon Stephanie Forrest
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer
Very pleasant experience. Tom treated me very well. I am very satisfied with the car that I bought.
customer
Very pleasant experience. Tom treated me very well. I am very satisfied with the car that I bought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business! Enjoy your car!!
Poor customer service
Terrible customer service!! Stopped by and test drove a couple of trucks. I filled out application with Nic . The next day he requested more info which I provided. I Waited an entire day to hear back from him and no courtesy call, no nothing!. I decided to text him again to get updated status. No response to this very day!! My credit is not that bad and furthermore I would have purchased the truck with cash if hadn't been for poor customer service. There is something not right about this place! Stay away!
Poor customer service
Terrible customer service!! Stopped by and test drove a couple of trucks. I filled out application with Nic . The next day he requested more info which I provided. I Waited an entire day to hear back from him and no courtesy call, no nothing!. I decided to text him again to get updated status. No response to this very day!! My credit is not that bad and furthermore I would have purchased the truck with cash if hadn't been for poor customer service. There is something not right about this place! Stay away!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry you had this experience. That salesman is no longer employed at Auto Source. We hope you will give us another chance in the future
Auto Source
I was very confused, on some things that were visible to the naked eye, and after I mentioned still not take care off, later became more like I don't want to do business with one of the salesman. Very rough and unpolished but one other super nice. I did not buy do to these only person, and the unfinished prepared vehicles.
Auto Source
I was very confused, on some things that were visible to the naked eye, and after I mentioned still not take care off, later became more like I don't want to do business with one of the salesman. Very rough and unpolished but one other super nice. I did not buy do to these only person, and the unfinished prepared vehicles.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry to hear you had this experience. We hope you will give us another chance to earn your business in the future.
awesome
great people skills, willing to find you the right vehicle
awesome
great people skills, willing to find you the right vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your business!!