Reviews
Very good service experience.
Very good service experience. I have purchased several vehicles from this dealership based on their service department. I may be looking to purchase another very soon.
Very good service experience.
Very good service experience. I have purchased several vehicles from this dealership based on their service department. I may be looking to purchase another very soon.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Terry, thank you for taking the time to leave a review for us at Lake Norman Hyundai. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
This is the 2nd time buying a car at Lake Norman Hyundai!
This is the 2nd time buying a car at Lake Norman Hyundai! This is my 2nd Venue & Garrett was my sales person both times. He is very knowledgeable about their cars, the whole buying a car experience. He was excellent! Made offers, showed us different models, provided specific information. I did not feel rushed to make a decision. Finance & the sales manager were great as well, very helpful.
This is the 2nd time buying a car at Lake Norman Hyundai!
This is the 2nd time buying a car at Lake Norman Hyundai! This is my 2nd Venue & Garrett was my sales person both times. He is very knowledgeable about their cars, the whole buying a car experience. He was excellent! Made offers, showed us different models, provided specific information. I did not feel rushed to make a decision. Finance & the sales manager were great as well, very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Susan, we're glad to hear our staff took such great care of you! Here at Lake Norman Hyundai we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Sean, our service advisor, was great.
Sean, our service advisor, was great. He kept me informed and they finished the work quickly. I like the fact that you can make your appointment online and there are plenty of available spots.
Sean, our service advisor, was great.
Sean, our service advisor, was great. He kept me informed and they finished the work quickly. I like the fact that you can make your appointment online and there are plenty of available spots.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Joseph, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lake Norman Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Excellent service from this dealership.
Excellent service from this dealership. I have taken this vehicle to this dealership since 2017 for repairs/maintenance and I have always received excellent service
Excellent service from this dealership.
Excellent service from this dealership. I have taken this vehicle to this dealership since 2017 for repairs/maintenance and I have always received excellent service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, thank you so much for your kind words about your experience here at Lake Norman Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Orlando was the best!
Orlando was the best! Generally I detest the interference of Salespeople when I?m window shopping, they are so pushy & annoying. They sound very counterfeit. Orlando was welcoming, interested, inclusive & appeared to genuinely care about my feelings. My intention was not to purchase a new vehicle, but Orlando made me feel good about my decision and I drove away with a new car! Thank you Orlando, I?m happy!
Orlando was the best!
Orlando was the best! Generally I detest the interference of Salespeople when I?m window shopping, they are so pushy & annoying. They sound very counterfeit. Orlando was welcoming, interested, inclusive & appeared to genuinely care about my feelings. My intention was not to purchase a new vehicle, but Orlando made me feel good about my decision and I drove away with a new car! Thank you Orlando, I?m happy!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jacquelyn, thank you so much for your feedback about Lake Norman Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!
Great service as always , soon as I drove in I was
Great service as always , soon as I drove in I was greeted and my cars service set up . I went and had a cup of coffee and relaxed in the showroom while they did the service on my car . They have serviced my Hyundai for 15 years . 5 stars in my book .
Great service as always , soon as I drove in I was
Great service as always , soon as I drove in I was greeted and my cars service set up . I went and had a cup of coffee and relaxed in the showroom while they did the service on my car . They have serviced my Hyundai for 15 years . 5 stars in my book .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, thank you so much for your feedback about Lake Norman Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Noisy, loud, very comfortable seating however.
Noisy, loud, very comfortable seating however. Wanted to charge $80.51 for a plastic gas cap in addition to over $1000 in other ?needed? services. No thank you!!
Noisy, loud, very comfortable seating however.
Noisy, loud, very comfortable seating however. Wanted to charge $80.51 for a plastic gas cap in addition to over $1000 in other ?needed? services. No thank you!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs. Harbison, please feel free to contact me on my mobile for assistance. I will check on the prices for you...we only offer Hyundai recommended services base on your model, time and miles per the Hyundai service schedule. Cam 704-591-8800
I was there for nearly 5 hours oil change rear latch
I was there for nearly 5 hours oil change rear latch check and back up mirror wiper blades no back up camera was ready.. too long?.
I was there for nearly 5 hours oil change rear latch
I was there for nearly 5 hours oil change rear latch check and back up mirror wiper blades no back up camera was ready.. too long?.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs. Roach, the rear latch replacement is a difficult repair due to having to remove the rear seats in order to access the trunk area. I would be happy to assist you if possible...Cam Stewart, Owner 704-591-8800
Every time I visit I am impressed with level & quality of
Every time I visit I am impressed with level & quality of service. Truly a pleasure to get car services done here. Staff are wonderful! And courteous.
Every time I visit I am impressed with level & quality of
Every time I visit I am impressed with level & quality of service. Truly a pleasure to get car services done here. Staff are wonderful! And courteous.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lake Norman Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
I purchased a new 2025 Tucson hybrid.
I purchased a new 2025 Tucson hybrid. The car is great; I have already taken it on an out of state trip and it handled beautifully. My initial review of the dealership was not favorable because of inconsistencies between the salesman's statements and what he delivered. However, the owner quickly noticed the review and contacted me directly to address my concerns. He moved very swiftly to rectify the issues and make everything right. I really appreciated his attention and consider myself a happy customer. If you are shopping there, know that the owner does care and will ensure you leave a happy customer.
I purchased a new 2025 Tucson hybrid.
I purchased a new 2025 Tucson hybrid. The car is great; I have already taken it on an out of state trip and it handled beautifully. My initial review of the dealership was not favorable because of inconsistencies between the salesman's statements and what he delivered. However, the owner quickly noticed the review and contacted me directly to address my concerns. He moved very swiftly to rectify the issues and make everything right. I really appreciated his attention and consider myself a happy customer. If you are shopping there, know that the owner does care and will ensure you leave a happy customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eliana, we're glad to hear our staff took such great care of you! Here at Lake Norman Hyundai we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!