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European Motorcars

(96 reviews)
Visit European Motorcars
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–5:30pm 7:30am–5:30pm
Tuesday 9:00am–5:30pm 7:30am–5:30pm
Wednesday 9:00am–5:30pm 7:30am–5:30pm
Thursday 9:00am–5:30pm 7:30am–5:30pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(860) 398-5380 (860) 398-5380

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of European Motorcars from DealerRater.

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Excellent customer service

Customer service was excellent at keeping us informed with the process. The work was done in a timely manner. Would recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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An excellent experience

Quality work at a fair price and always great service. Been going there for years and have never had a problem. They have their act together.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Another Great Service Experience

Service is great at European. I have been going here for years to have Jack and the crew take care of all of my vehicles. Gary is very friendly and thorough. This time, I scheduled an appt for when I was on vacation. I dropped the car after hours, they called me the next day. They kept me up to date and all issues were resolved. They are pragmatic and do what is required and do not upsell other services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best car purchase ever.

Best car buying experience from start to finish. Paul the sales guy and Robert, the business manager was very pleasant and informative during the whole process. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best body shop around...

After I received my car back from the European Motors body shop, and inspected the repairs performed, I think I should thank the person that hit my car. The repairs done by European Motors made my car look like it did when I got it 13 years ago, and that includes the cars interior. The insurance company involved wanted to low ball the repairs, but European Motors fought and got me back the car that I have always loved. I wouldn't take my car anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Go to spot

Great sales team, great service, and a great selection of vehicles. I bought my vehicle here and have had it serviced here ever since. Even process and great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service in all departments.

Always great to deal with. I have never had a bad experience with them when it comes to repairs ,buying cars and Collision work for 30+ years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Found the Jeep I had been searching for!

European had the hard to find Jeep I have been looking for. The trade in was very fair and they went out of their way to make sure everything was handled promptly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend

Great dealership…bought a used truck and everything went over and above there…highly recommended..very very accommodating to my needs and very clean..Paul and Robert went out of their way to please!!!! Highly recommended again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Super competent service department!!! They know German cars. Trust them absolutely with my Mercedes’. Would recommend them for anything your car needs. They are great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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