Reviews
Sales was easy to work with.
Sales was easy to work with. Couple immediate issues, battery dead they gave me check for replacement within $10 of cost. 3 more issues within 3 weeks not covered under 12 month warranty. Error codes where deleted apparently not repaired. A worthy mechanic can tell how many codes deleted. ASE CERTIFIED doubt seriously. Cut my losses. Will not do business with this so called company again.
Sales was easy to work with.
Sales was easy to work with. Couple immediate issues, battery dead they gave me check for replacement within $10 of cost. 3 more issues within 3 weeks not covered under 12 month warranty. Error codes where deleted apparently not repaired. A worthy mechanic can tell how many codes deleted. ASE CERTIFIED doubt seriously. Cut my losses. Will not do business with this so called company again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Was greeted promptly and shown vehicle promptly.
Was greeted promptly and shown vehicle promptly. Purchased that vehicle then was told only had 1 Fob & 1 KEY after signing contract. They did buy a new battery since was dead after purchase. Throttle Body quit working 1st week. ASE Certification appears to be unless. Was told you know you bought used truck.
Was greeted promptly and shown vehicle promptly.
Was greeted promptly and shown vehicle promptly. Purchased that vehicle then was told only had 1 Fob & 1 KEY after signing contract. They did buy a new battery since was dead after purchase. Throttle Body quit working 1st week. ASE Certification appears to be unless. Was told you know you bought used truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tavis Was an absolute great salesman.
Tavis Was an absolute great salesman... Everyone else in the office was so helpful and nice as well... Thank you lakeway auto sales...LOVE MY CAR! THANKS Paullette Thomas
Tavis Was an absolute great salesman.
Tavis Was an absolute great salesman... Everyone else in the office was so helpful and nice as well... Thank you lakeway auto sales...LOVE MY CAR! THANKS Paullette Thomas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We traded in just minutes
Jeremy did a great job helping us trade cars I would recommend him to my friends. Jeremy made us the center of his attention and answered all our questions
We traded in just minutes
Jeremy did a great job helping us trade cars I would recommend him to my friends. Jeremy made us the center of his attention and answered all our questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lakeway auto
Very happy with my experience at Lakeway auto. Darren Thompson was extremely helpful! Best place to get car for sure 10/10 recommend this place to anyone!
Lakeway auto
Very happy with my experience at Lakeway auto. Darren Thompson was extremely helpful! Best place to get car for sure 10/10 recommend this place to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great company
I want to say lake way auto is grand every one there is awesome Johnny and Turner are the best besides mark I’m so blessed this happened for me today I’ve bought 4 cars in the last 6 months and always get treated with respect from all you want be disappointed to buy from here thanks guys I’ll see you again god bless
Great company
I want to say lake way auto is grand every one there is awesome Johnny and Turner are the best besides mark I’m so blessed this happened for me today I’ve bought 4 cars in the last 6 months and always get treated with respect from all you want be disappointed to buy from here thanks guys I’ll see you again god bless
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent place, people friendly .
We went to Lakeway auto,my husband was interested in buy a truck. We met Anthony he was super helpful, my husband bought the truck. We went next day and we trade our escape for a Subaru. Again Anthony was super helpful ,really we enjoy go there all the stuff super friendly. We highly recommend.
Excellent place, people friendly .
We went to Lakeway auto,my husband was interested in buy a truck. We met Anthony he was super helpful, my husband bought the truck. We went next day and we trade our escape for a Subaru. Again Anthony was super helpful ,really we enjoy go there all the stuff super friendly. We highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest Dealership I have ever work with.
Easiest Dealership I have ever work with. Super nice people.I Will be back.. Great Experience!!
Easiest Dealership I have ever work with.
Easiest Dealership I have ever work with. Super nice people.I Will be back.. Great Experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Confused in Music City
I was recently looking for a used car on Cars.com, specifically a Buick LaCrosse. This search has been difficult at best because the model year I prefer is a 2013 thru 2016 and lower the mileage the better. I came across a 2016 Lacrosse with a little over 28000 miles and a beautiful metallic brown color. As I viewed and reviewed the different pictures of this sharp automobile, I noticed what looked like damage to the right upper trunk area below the deck spoiler. The trunk, if sectioned in 4 equal quadrants, sustained a caved in area in the upper passenger quad. I looked at every picture offered of the rear of the vehicle several times and determined this was actual body damage. I sent a message to Lakeway Auto via the Cars.com ad of this Buick with no response as yet. The dealership is approx 3 plus hours from Nashville and I would appreciate additional information before driving that direction. I am very interested in this car and hopefully someone will notify Lakeway about this situation. Sincerely, Rick Mason, Nashville, Tn
Confused in Music City
I was recently looking for a used car on Cars.com, specifically a Buick LaCrosse. This search has been difficult at best because the model year I prefer is a 2013 thru 2016 and lower the mileage the better. I came across a 2016 Lacrosse with a little over 28000 miles and a beautiful metallic brown color. As I viewed and reviewed the different pictures of this sharp automobile, I noticed what looked like damage to the right upper trunk area below the deck spoiler. The trunk, if sectioned in 4 equal quadrants, sustained a caved in area in the upper passenger quad. I looked at every picture offered of the rear of the vehicle several times and determined this was actual body damage. I sent a message to Lakeway Auto via the Cars.com ad of this Buick with no response as yet. The dealership is approx 3 plus hours from Nashville and I would appreciate additional information before driving that direction. I am very interested in this car and hopefully someone will notify Lakeway about this situation. Sincerely, Rick Mason, Nashville, Tn
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased 4 cars from Lakeway and family only purchased...
Purchased 4 cars from Lakeway and family only purchased from this dealership. Wouldn’t go anywhere else. No pressure and in and out within an hour.
Purchased 4 cars from Lakeway and family only purchased...
Purchased 4 cars from Lakeway and family only purchased from this dealership. Wouldn’t go anywhere else. No pressure and in and out within an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car