Reviews
Every time i go to get a oil change there is always a
Every time i go to get a oil change there is always a issue . This time I asked Jill to ask them to update the system software and she asked me did you try to do it ! then to have to wait 3 hours while people came in after me leave first then never once came out to explain anything with my car or tell me i needed new filters and I go walk over to see what she was doing, and she literally was sitting there doing nothing ! every single person got a free car wash ticket but me ! so then go to my car and see that the system update wasn’t even updated ! I definitely will be returning my lease when it is up and going somewhere else ! And I’ve been a customer since 2017 !
Every time i go to get a oil change there is always a
Every time i go to get a oil change there is always a issue . This time I asked Jill to ask them to update the system software and she asked me did you try to do it ! then to have to wait 3 hours while people came in after me leave first then never once came out to explain anything with my car or tell me i needed new filters and I go walk over to see what she was doing, and she literally was sitting there doing nothing ! every single person got a free car wash ticket but me ! so then go to my car and see that the system update wasn’t even updated ! I definitely will be returning my lease when it is up and going somewhere else ! And I’ve been a customer since 2017 !
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Amber, I'm truly sorry to hear about your recent visit and the lack of communication throughout the process. We appreciate your loyalty since 2017, and it's disappointing to know we've let you down this time. I'd like to better understand what happened so we can make things right for you. Please give me a call at your earliest convenience. Thank you, Nick Stergiou - Business Development Manager - (203) 254-1111 x110
I went to Honda of Westport today for oil change.
I went to Honda of Westport today for oil change.Julio,the service desk guy,was great.Since it was my first visit to that location,he showed me everything and explained in details about the services itself. He made the experience very enjoyable and I am very happy with his help as well.Thank you so much Julio.
I went to Honda of Westport today for oil change.
I went to Honda of Westport today for oil change.Julio,the service desk guy,was great.Since it was my first visit to that location,he showed me everything and explained in details about the services itself. He made the experience very enjoyable and I am very happy with his help as well.Thank you so much Julio.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Teresa, thank you for trusting Honda of Westport with your vehicle's care! We look forward to seeing you next time. Take care!
Vinnie kept me posted with updates regarding my car
Vinnie kept me posted with updates regarding my car repairs and was a pleasure to deal with. Qould recommend him without reservation.
Vinnie kept me posted with updates regarding my car
Vinnie kept me posted with updates regarding my car repairs and was a pleasure to deal with. Qould recommend him without reservation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for trusting us with your vehicle’s care! We will be sure to pass your kind words along to Vinnie. – Honda of Westport
I recently took my car to Honda of Westport for an oil
I recently took my car to Honda of Westport for an oil change, and I have to say, I was beyond impressed with the entire experience. From the moment I walked in, Domonique was welcoming and professional. She made scheduling my appointment super easy. Domonique is always super helpful.
I recently took my car to Honda of Westport for an oil
I recently took my car to Honda of Westport for an oil change, and I have to say, I was beyond impressed with the entire experience. From the moment I walked in, Domonique was welcoming and professional. She made scheduling my appointment super easy. Domonique is always super helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michelle, thank you for sharing your experience! We're glad to hear Domonique made everything easy and welcoming. We look forward to serving you again at Honda of Westport!
Very easy and organized process.
Very easy and organized process. Good communication. Nice people. Good service, all work done in a few hours.
Very easy and organized process.
Very easy and organized process. Good communication. Nice people. Good service, all work done in a few hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linda, thank you for sharing your positive experience with us at Honda of Westport! We're glad everything went smoothly and efficiently.
Vinny took great care of me, insuring that all the issues
Vinny took great care of me, insuring that all the issues with my car were taken care of. Great service as usual. I've been taking my Hondas to Honda service for about 20 years.
Vinny took great care of me, insuring that all the issues
Vinny took great care of me, insuring that all the issues with my car were taken care of. Great service as usual. I've been taking my Hondas to Honda service for about 20 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, your 20 years of loyalty mean the world to us! We’re so grateful to hear Vinny has been so helpful here at Honda of Westport. We’ll be sure to pass along your kind kudos to him! See you next time!
Vincent was very helpful yesterday!
Vincent was very helpful yesterday! I appreciate how he explained everything that needed to be done to me.
Vincent was very helpful yesterday!
Vincent was very helpful yesterday! I appreciate how he explained everything that needed to be done to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kathy, we're glad Vincent was so helpful and thorough at Honda of Westport. We look forward to assisting you again in the future! Safe travels!
Henry is a very knowlegeable advisory.
Henry is a very knowlegeable advisory. I will be asking for him on my next service!! I asked about a part on the car, Henry didnt think it was normal for it look the way it did, and he came back in and stated auto techs said it wasnt right and the part is being replaced. Nice to know everyone listened when I bought up the concern!! Thank you Henry!!!
Henry is a very knowlegeable advisory.
Henry is a very knowlegeable advisory. I will be asking for him on my next service!! I asked about a part on the car, Henry didnt think it was normal for it look the way it did, and he came back in and stated auto techs said it wasnt right and the part is being replaced. Nice to know everyone listened when I bought up the concern!! Thank you Henry!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Murphy, we're glad to hear Henry took good care of you and your vehicle! Thank you for choosing Honda of Westport and for sharing your experience. See you next time!
Tyler was a prepared , thorough sales representative
Tyler was a prepared , thorough sales representative Made the process quite seamless. Was responsive to any concerns or questions I had
Tyler was a prepared , thorough sales representative
Tyler was a prepared , thorough sales representative Made the process quite seamless. Was responsive to any concerns or questions I had
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we're glad to hear Tyler made the process seamless and addressed all your questions! Thank you for choosing Honda of Westport. We appreciate your feedback!
Great overall experience as usual.
Great overall experience as usual. Vinny is a pleasure to work with just as Brittani has been already for a number of years.
Great overall experience as usual.
Great overall experience as usual. Vinny is a pleasure to work with just as Brittani has been already for a number of years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve, knowing you can rely on Vinny and Brittani makes us proud. Thank you for being a part of the Honda of Westport family! See you next time!