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Meet Rick Knettel

Rick Knettel headshot
Senior Sales Associate
(534 reviews)

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Industry experience 30 years
Dealership experience 30 years

Reviews

We have purchased two vehicles and leased another through

We have purchased two vehicles and leased another through this dealership. It’s always been a great experience! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating!

We have dealt with the service department at St.

We have dealt with the service department at St. Cloud Toyota for almost twenty years and it has always been superb in every respect. We just, this week, made our first purchase of a new vehicle from St. Cloud Toyota. We dealt with Rick Knettel. He went the extra mile to find us exactly the vehicle that we were looking for. Rick arranged for a dealer trade and we had the new vehicle in just two days. The trade in value that they allowed was very fair and with the dealer discount and the Toyota factory rebate we paid $6,000 less than the MSRP. Most definitely the most pleasant vehicle purchase experience ever. Highly recommend these folks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

St Cloud Toyota is an excellent dealership.

St Cloud Toyota is an excellent dealership. Sales man Rick Knettel is knowledgeable and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

We have enjoyed working with Rick - this is our second

We have enjoyed working with Rick - this is our second Toyota we bought from him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

Had my name on the list at several dealerships in the

Had my name on the list at several dealerships in the state for a 2025 Grand Hylander - St Cloud Toyota found me one first. Rick is a really great salesman - he is patient and responsive. We returned to St Cloud Toyota (bought a Sienna from him years ago) because of him. He’s chill and not pushy, but knows his stuff. Makes the process painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

It is always a great experience at St.

It is always a great experience at St. Cloud Toyota, Everyone is helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

Rick is always great to work with.

Rick is always great to work with. We have purchased many vehicles because of Rick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

Very professional and easy process.

Very professional and easy process. Financing department was knowledgeable and not pushy at all. Loved my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

Sales and service are friendly, can trust what they say,

Sales and service are friendly, can trust what they say, customer service is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

Great service, good communication and quick responses.

Great service, good communication and quick responses. Rick showed us our new car and mitch did good job explaining the paperwork

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.