Reviews
The service department advisors manage an immense amount
The service department advisors manage an immense amount of customers and do the best they can. Toyota should pay attention to these staff to make sure they do not get burned out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate having you as a customer.
I had a great experience.
I had a great experience. They were very kind and did well on explaining. I would recommended anyone to buy a car from them. Very satisfied with my vehicle and the customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We appreciate having you as a customer.
It's great!
It's great! Am always treated well. Friendly. Been a customer 12 years. Great coffee2😏
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate having you as a customer.
The experience and staff were amazing to work with.
The experience and staff were amazing to work with. Dealership was spotless and I would recommend them to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We truly appreciate having you as a customer and look forward to working with you in the future!
Excellent experience at St Cloud Toyota!
Excellent experience at St Cloud Toyota! Nate, Tom and Alex made leasing my new car so easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We appreciate having you as a customer.
Tom and Alex did amazing job.
Tom and Alex did amazing job. Can’t thank them enough. Great place to buy a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! Our St Cloud Toyota team believes in making the buying process fun and easy for everyone.
We like the service we receive at Toyota would recommend
We like the service we receive at Toyota would recommend the service department to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! Our St Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives.
Best car dealer in America.
Best car dealer in America. Absolutely fantastic to work with. They go above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customer's lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!
Refused to sell me a truck because quote " the gm is
Refused to sell me a truck because quote " the gm is driving it". My response "he can drive any vehicle here." " he has to drive the best vehicle on the lot and therefore it is not for sale. Come back in a few weeks when a better one comes in and the we will sell it to you". What kind of gm won't sell a vehicle to a serious buyer. Will never go back and don't recommend this dealership to anyone
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to speak with our sales manager, Jon! We are happy to hear we were able to clear up and questions and help you out!
I built my Tacoma online printed it off and then brought...
I built my Tacoma online printed it off and then brought it into the dealership where I sat down with Kendra the sales lady I was working with. We went over the options that I had picked out and Kendra deleted the some of the the options that were already on the main package I had picked out. like floor mates, mud flaps Etc. I am guessing that in that prosses the main package I wanted on this truck got deleted and I only got the side items I had ordered. I didn't notice tell I was home that I could not find the heated seats button and on investigation found that all items that were on the package I wanted were not there. The part that bothers me most is the fact that after talking to Kendra about this the next day and she said she would look into it and get back to me but never did, nor did the general manager Tom Findley after leaving him a couple messages as well asking him to call me back. I plan on going in person and talking to them when I get the chance. After buying our car from here 6 months earlier and having good experience with the dealership I thought the least they could do would be to call me back now that there was an issue. I still would like some response, I have gave them plenty of time to respond now before writing this review.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our customer service, so we are sorry to hear we missed the mark in this case. Our sales manager, Jon Viemeister, will be reaching out to you today to learn more about your experience with us and make things right.