Reviews
Excellent staff, very knowledgeable.
Excellent staff, very knowledgeable. A friendly environment focused on the customers needs. Will recommend to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional and ensured the vehicle is ready by the
Very professional and ensured the vehicle is ready by the time it was promised. Highly recommend Rob for his support.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We appreciate having you as a customer.
Service was good.
Service was good. Went in for recall to Tite bolts in rear seat recall. For what ever reason they went in under my hood and forgot to latch it. The hood popped up going down the highway.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. If there's anything else we can do for you, please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.
They were very fair to deal with and great about
They were very fair to deal with and great about following up with us. Price negotiation was fair as well. We had contacted other dealerships prior to our purchase but its became obvious that choosing St Cloud Toyota had become the clear choice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.
I like a quick and easy transaction.
I like a quick and easy transaction. St Cloud did that. All negotiations were done ahead of time. Went in, drove the truck, liked it and checked out. 2 1/2 hours total. Would have went a little faster if Caleb wasn't working two deals at a time. Not a big deal, my dad was a car salesmen and you have to make hay when the sun shines.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We appreciate having you as a customer.
Great service, good communication and quick responses.
Great service, good communication and quick responses. Rick showed us our new car and mitch did good job explaining the paperwork
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We appreciate having you as a customer.
I contacted Saint Cloud Toyota in early May with a few
I contacted Saint Cloud Toyota in early May with a few questions about a car that was for sale on their website. I received an email back from Jordon Minks asking me if I had any questions, but my questions originally asked were never answered. I received my answers, after a second request. I continued with a few more questions after that. On June 4th I called Jordon and explained I would be coming in on June 21st to look at the car (I live out of state) I proceeded to asked if he would take a deposit to hold the car till I could get there. He should’ve known I was interested in the car with the questions I was asking and the additional photographs I was requesting He replied no I can’t take a deposit to hold the car. I proceeded to booked my airline tickets, rental car, hotel, and auto transport to purchase the vehicle, and bring it home. After not hearing anything from Jordan, I called him to remind him I would be in this weekend to look at the car, only to find out the vehicle had been sold yesterday. Being a good salesman is following up with customers who are interested in purchasing a vehicle, not turning around and saying he didn’t hear anything back from me. I am extremely disappointed in your Internet sales department and the lack of follow up with customers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our sales manager, Alex Darsow, at 320-253-2581 at your earliest convenience.
You need to find a new internet sales person Jordon
You need to find a new internet sales person Jordon doesn’t do a good job following up with your potential customers First and last experience with your company Very disappointing
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our sales manager, Alex Darsow, at 320-253-2581 at your earliest convenience.
Everyone at the dealership was friendly and helpful any
Everyone at the dealership was friendly and helpful any questions or concerns I had was definitely answered I really appreciated all the help with getting me into a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We appreciate having you as a customer.
Best car buying experience.
Best car buying experience. Drove two hours to see this car, super clean vehicle. Love it! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We appreciate having you as a customer.