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Nelson Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 7:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Don't buy a car until you make the trip to Nelson

Nelson's Auto Group, in Mt Victory, Ohio is a hidden gem and well worth the short drive to this great dealership. Steve Evans my sales rep was wonderful to work with making the buying experience the best ever. Greg Nelson took the time to meet me as a new customer and showed genuine interest in my automotive needs. Greg's sister Brenda took care of all the paper work and never once put me through the typical F & I torture. My final analysis is, buying a new car has never been a better experience. These people remember the importance of the personal side of doing business. Sort of how business was once done. Please give these people the opportunity to earn your business, they certainly have earned mine. Mark Foertmeyer Foertmeyer and Sons Greenhouse Delaware, Ohio

Don't buy a car until you make the trip to Nelson

Nelson's Auto Group, in Mt Victory, Ohio is a hidden gem and well worth the short drive to this great dealership. Steve Evans my sales rep was wonderful to work with making the buying experience the best ever. Greg Nelson took the time to meet me as a new customer and showed genuine interest in my automotive needs. Greg's sister Brenda took care of all the paper work and never once put me through the typical F & I torture. My final analysis is, buying a new car has never been a better experience. These people remember the importance of the personal side of doing business. Sort of how business was once done. Please give these people the opportunity to earn your business, they certainly have earned mine. Mark Foertmeyer Foertmeyer and Sons Greenhouse Delaware, Ohio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesman of his word

Purchased a vehicle and traded in my vehicle, November 2016. Great experience! I pointed out a dent in the right passenger door. The salesman said he would have it repaired. This past week the dent was repaired. I can't tell the dent was there!! The salesman was Will Gunn.

Salesman of his word

Purchased a vehicle and traded in my vehicle, November 2016. Great experience! I pointed out a dent in the right passenger door. The salesman said he would have it repaired. This past week the dent was repaired. I can't tell the dent was there!! The salesman was Will Gunn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and great experience

Hi,I'm from New York,Manhattan area..I brought this beautiful 2013 Mini Cooper Countryman I drove down to see the 2013 Countryman. It was exactly as they described it,it was gorgeous! From the beginning,when i first talked to Will he was very helpful.. Will went out his way to help me.. Drove this car back to New York... I will continue to do business with them in the future and i recommend anyone looking for a great car and great deal to try Nelson Automotive.. Ask for Will... Thanks again Will,i love my Countryman!!

Great service and great experience

Hi,I'm from New York,Manhattan area..I brought this beautiful 2013 Mini Cooper Countryman I drove down to see the 2013 Countryman. It was exactly as they described it,it was gorgeous! From the beginning,when i first talked to Will he was very helpful.. Will went out his way to help me.. Drove this car back to New York... I will continue to do business with them in the future and i recommend anyone looking for a great car and great deal to try Nelson Automotive.. Ask for Will... Thanks again Will,i love my Countryman!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

My wife and I have been looking for a specific car and they have the car. We have not purchased the car yet, but I can tell these folks know how to service their cars. We went over the car and before they will sell the car they want to totally detail and go over the car with a fine tooth comb!!! We did examine the car and found some concerns but Greg Nelson was right on it!!! I am 100%sure if we decide to purchase this car it will be Top Notch before we test drive it and that everything will be completed as we discussed.

Great Customer Service

My wife and I have been looking for a specific car and they have the car. We have not purchased the car yet, but I can tell these folks know how to service their cars. We went over the car and before they will sell the car they want to totally detail and go over the car with a fine tooth comb!!! We did examine the car and found some concerns but Greg Nelson was right on it!!! I am 100%sure if we decide to purchase this car it will be Top Notch before we test drive it and that everything will be completed as we discussed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Best purchasing experience

From the viewing to driving off the lot, the experience were the absolute best. The owner actually came out to tue vehicle to shake my hand and thank me. It was a beautiful experience.

Best purchasing experience

From the viewing to driving off the lot, the experience were the absolute best. The owner actually came out to tue vehicle to shake my hand and thank me. It was a beautiful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service

Friendly courteous staff. No pressure sales and service.

Good service

Friendly courteous staff. No pressure sales and service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review... we pride ourselves with GREAT customer satisfaction. Glad we met all of your needs. Come back again soon!!

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Good car buying experience

I was looking for a used BMW X5, clearly Nelson Auto Group offered the best price by far. From the sales person all the way up to the owner, they were fair, polite and possessed the proper deal closing skills. I would buy from them again.

Good car buying experience

I was looking for a used BMW X5, clearly Nelson Auto Group offered the best price by far. From the sales person all the way up to the owner, they were fair, polite and possessed the proper deal closing skills. I would buy from them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for your purchase, glad you liked your service through out the buying process. We set our goals for 100% customer satisfaction.

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Best Dealership Ever

I was referred by a friend to come here and look at a car and he said said I should ask for Jerry. I was very suprised when he came and introduced himself because he is a very young man. After talking with him for the next couple hours he is one of the nicest people I have ever met and is always polite. He really has a passion for cars and knows more than any other salesman I have ever met. Overall I was very pleased with the car I bought and the way I was treated. The next time I am looking for a car I will no doubt come back here first and I hope Jerry will still be there when I do.

Best Dealership Ever

I was referred by a friend to come here and look at a car and he said said I should ask for Jerry. I was very suprised when he came and introduced himself because he is a very young man. After talking with him for the next couple hours he is one of the nicest people I have ever met and is always polite. He really has a passion for cars and knows more than any other salesman I have ever met. Overall I was very pleased with the car I bought and the way I was treated. The next time I am looking for a car I will no doubt come back here first and I hope Jerry will still be there when I do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your comments. We have prided ourselves for the past 31 years in business to total customer satisfaction. We are family owned and operated and believe the customer always comes first.

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The Best!!

There is only one word I can use to describe this dealership, "awesome". Everyone there is really friendly and this isn't a place where your're going to get low balled. Everyone of their cars is very clean and they have one of the biggest showrooms I've ever seen. I worked with Jerry and he was a great help to get the car we wanted at a great price

The Best!!

There is only one word I can use to describe this dealership, "awesome". Everyone there is really friendly and this isn't a place where your're going to get low balled. Everyone of their cars is very clean and they have one of the biggest showrooms I've ever seen. I worked with Jerry and he was a great help to get the car we wanted at a great price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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