Reviews
Had to do my research to find the vehicle I wanted
I was looking for a specific color and option combination and if I had not previously searched online for what I was looking for this dealership did not make the effort to find what I wanted. I had to tell them where it was located, they really did not want to go to another dealer to get what I wanted but to try and get me to buy one of their in house vehicles. Once I provided them with this info they were then willing to pull from the other dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Typically, we do prefer to sell in stock inventory, but are always willing to locate a vehicle should that not work out, and I am happy that it did. Thank you for your feedback and your business. Happy and safe driving!
great place to do business with
Great dealership, friendly staff is always helpful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Tricia, we hope you continue to come back, we value you highly and appreciate this feedback!
Great experience
Our sales person was wonderful. He explained everything in and out of the suv. We are very happy with our suv. Everyone in the dealership were very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you chose Jenkins Hyundai of Leesburg for the purchase of your new SUV. Enjoy your vehicle and welcome to the Jenkins Hyundai of Leesburg family!
Repeat Customer
Very satisfied with our vehicle and the service we received from everyone from the service department to the sales staff. Will not only recommend others but will return for our next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wasted Time
Spent too time on computer, wondering around talking to other people, waited around too much. Too many people needed too make a sale. Thank you for your time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We thank you for your valued feedback, and take your review very seriously to improve our customers experiences!
My Veloster
The lady that came out to ask questions ,I should have gotten her name but, anyway she was very nice and helpful....She did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, glad you had a 5 star experience, we are happy to have served you well.
Service department
Service department was very helpful with all of service I required and even replace a part that was worn and under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very friendly service
I was very happy with the excellent service I received from Malu. She made sure I was happy with my new car. She made me feel comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your valued feedback. Malu is a valued part of our team and we are happy to hear she took excellent care of you! Enjoy your new car!
Elyse Perseo
Service was done to our satisfaction. The service advisor was courteous and informative to our needs. Our wait time was within reason even though I would have liked it shorter. Our Tucson was given the 1000 mile inspection and it was washed for us. Overall our experience with Jenkins was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your 5 star review and trusting us with the maintenance of your Tucson!
Tuscon
Good experience John's first sale. He was terrific
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to see that John earned 5 stars on his first sale, thank you!