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CarXoom

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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beware. do not go here!!

BUYER BEWARE!!!!!!!!!!! We bought a Porsche from this company back in September of 2021. We were told by owner they inspect their cars, we believed him. The brakes were found to be dangerous by our mechanic, which after chasing them around for months, they finally replaced them. The check engine came on when we test drove this car, we scheduled an appt. with Carxoom to see why the light was coming on, They told us it was a faulty sensor and their mechanic quit that had this code, they never fixed this "supposed" faulty sensor. We drove 3,000 miles in our car in the 7 months we owned it and one day the oil leaked severely; We had it towed to our mechanic's shop, the check engine light was not a bad sensor the time was off and required a teardown of the engine, this took 7 weeks in the shop and extended warranty covered only half of the $14,736.50 invoice. This car is a total loss!!! We paid $17K for car and $3,000 for extended warranty and now another $6,800. My mechanic said get rid of this car, it's NO good....Also the Owner made some smug comment in front of my wife and the salesman that my credit was that of a high schooler, this guy is a joke!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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Don't waste your time

First off I wouldn't waist my time trying to buy a car from this place service sucked took forever to get a deal sheet then get everything done get the check finalize everything Send copy of check drive for an hour and 45 minutes to get a call saying car sold and they don't even apologize for the huge inconvenience but its good just hope this isn't a common practice but from reading some other review it's seems they are just this way

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Could not get anyone to call me back…if this is their

Could not get anyone to call me back…if this is their attitude when I’m trying to buy a car, I’d hate so see how they would respond to any vehicle problem..frustrating but I feel like I got lucky by not having to find out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Smooth!

Mike took great care of us. Everything went smoothly, no pressure. The car was super clean, and they worked with us to get good terms. Everyone was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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STAY AWAY

Spoke with Victoria on 1-4-22 advising her I was coming down to pick up a Mercedes c-350 told her I had a 5 hour drive, I arrived at the dealership met her and she stated she was getting the keys. She returned and stated the car sold last nite. Asked to speak to the manager he would not come out the office.Shady Business Folks Stay Far Away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Run run run do not waist your time , they sell bad

Basically got a lemon , bogus warranty that doesn't want to pay I would never even ride by this place again seems like they don't even care just say it a used car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 5 found this review helpful. Did you?
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Best Customer Service and awesome cars

The team there represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. I believe Carxoom had my interest at heart and found the best coverage for me at a good price. I highly recommend this dealership to everyone and anyone looking for great deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Thanks Mike

I recently bought a 750IL Mike and Mr. E made it easy and possible. Great staff and customer service. I would differently Recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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DO NOT BUY HERE!!!

This xxxxxxxx sell me a car. Ten days later the fuel pump goes out. They refuse to help at all. They are dishonest and have crappy cars. DO NOT BUY FROM HERE!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Thumbs up to these guys!

I recently bought a 5 Series BMW. I researched this car, and the price was right at market value, and in great condition with good mileage on it. The entire staff (Mike, sales, E, in finance, and even the sales trainee)were friendly and professional. No high-pressure sales tactics. I've purchased many cars, and this was one of the best experiences I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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