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MGM Imports

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Garbage customer service

They will tell you anything to buy a car. I see they changed their name bc they had way too many complaints with the better business bureau. I wonder if they paid for someone to write their reviews.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great prices

Great dealer great prices will visit again found the truck I wanted at a great price in great condition would recommend to others super nice staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a 2008 Ford F-150

The vehicle we bought was exactly what we have been looking for. The service was inviting and friendly. We were approved for financing within minutes and out the door with our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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used car purchase

Very happy with suv. I shopped for months on line.We drove 6 hours and 400 miles for the most pleasurable buying experience I have ever had and i'm 71.so I've bought a lot cars. Alber and Mark were a pleasure to work with.I wish they were closer to recommend to my friends. It was such a great time,it didn't feel like buying a car.I would recommend this dealership to anyone!!!! Thank You Alber for a EXCELLENT time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a used car

Arrived at the dealer and was immediately approached by a sales men, he was very helpful and was able to tell us everything about the car and help us make our deal.loveland

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Avoid This Place!!!

I went with my 18-year-old? son to buy a car from here. They were pretty friendly but a couple of weeks after owning the car we ended up having to put a new engine in the car because it blew a head gasket after overheating. The mechanic who looked at it said that there was definitely an issue that was hidden which caused the engine malfunction. I DO NOT recommend buying a car from this place and you will see other reviews talking about mechanical issues after buying cars from here.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

My first car buying experince

i buy my first car form MGM imports i was recommend to this dealer by my friend. I will defiantly return here for my next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience

I really wish i would of came here first. Friendly staff and very knowledgeable. I just cant wait to cone buy my next bmw from them. Albir was very patient with me as i hammered him with questions. Also mark was very accommodating and made me feel like i belong there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Check for the spare tire before buying

I thought I was going to give MGM Imports a glowing review, but I just found out a major problem with the car I bought that was not disclosed to me. They had to know about it if they do the inspection and service that they claim to do. I bought what I thought was a good car, a Fiat 500 Pop. Even though it had over 67,000 miles the car looked and felt brand new. Well today I found out that there is no spare tire and there are no jack and tools under the driver's seat as stated in the manual. So the complete spare tire system is missing. I found out that a new spare tire kit (tire + jack and tools) will cost around $300 new from Mopar. I would like to find one on a salvage vehicle somewhere. I have not yet contacted the dealership about this issue as I have only found out today about it so I don't know what their response will be. The other little ding I can give MGM is that I don't think I got the best deal possible. They knew that I had that particular car in mind, and I think they took advantage of it. Also I came in a rental car. But we are talking only a couple hundred dollars so in the grand scope of things it's not that big. Still it left a bad taste in my mouth. Now I will take about the good. I got a nice car at a reasonably good price. It's a small subcompact which is just the type of car I like. It was very clean and it looks new. Except for the spare tire situation, I am satisfied with this car. I have been getting better than the stated MPG. The people at MGM were friendly and accommodating. They helped me return my rental car and for that I am extremely grateful. Again I will say that except for the spare tire situation, I am satisfied with this purchase. I would recommend this dealership to a friend but with caution.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent!

I'm super happy with my purchase! I bought a Nissan Versa from them and they provided me excellent service, the whole process was smooth and I was approved very quick. I drove back home with my new car in a few hours with a smile in my face. So far I haven't had any issue with the car, I definitely recommend this car dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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