Reviews
Excellent knowledge of product and willingness to meet my
Excellent knowledge of product and willingness to meet my vehicle needs as well as being able to work within my budget numbers
Excellent knowledge of product and willingness to meet my
Excellent knowledge of product and willingness to meet my vehicle needs as well as being able to work within my budget numbers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tom was very helpful and patient explaining the different
Tom was very helpful and patient explaining the different cars and options No high pressure sales just Wanted me to be informed and happy with my choice
Tom was very helpful and patient explaining the different
Tom was very helpful and patient explaining the different cars and options No high pressure sales just Wanted me to be informed and happy with my choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Author was amazing sales person and did what he had to do
Author was amazing sales person and did what he had to do to get us in our new car great people skills and great with our child who is four years old got him snakes and made us feel welcome and a part of your bmw family kudos to author 10 out of 10
Author was amazing sales person and did what he had to do
Author was amazing sales person and did what he had to do to get us in our new car great people skills and great with our child who is four years old got him snakes and made us feel welcome and a part of your bmw family kudos to author 10 out of 10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frank Catania Is the best very professional and a man of
Frank Catania Is the best very professional and a man of his word. Freehold is the place to purchase your next BMW.
Frank Catania Is the best very professional and a man of
Frank Catania Is the best very professional and a man of his word. Freehold is the place to purchase your next BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts about Frank and the team! Enjoy your new ride, and we hope to serve you again at BMW of Freehold. Safe travels!
Had a problem at first BUT it was taken care of in a
Had a problem at first BUT it was taken care of in a timely manner...Thanks to Frank & Pierre
Had a problem at first BUT it was taken care of in a
Had a problem at first BUT it was taken care of in a timely manner...Thanks to Frank & Pierre
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We’re glad to hear Frank and Pierre were able to take care of things quickly for you. We appreciate your patience and look forward to helping you again in the future!
The entire buying process was pleasant and professional.
The entire buying process was pleasant and professional. Richard is truly exceptional! Thank you all…
The entire buying process was pleasant and professional.
The entire buying process was pleasant and professional. Richard is truly exceptional! Thank you all…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Riordan, we're delighted to hear about your exceptional experience with Richard and our team at BMW of Freehold. Thank you for choosing us! Congratulations on your new vehicle!
Great experience well run store , gracious personnel and
Great experience well run store , gracious personnel and colleagues. Expedient process , financial discussion was thought
Great experience well run store , gracious personnel and
Great experience well run store , gracious personnel and colleagues. Expedient process , financial discussion was thought
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anthony, we are so pleased you had a great experience with our team! Thank you for choosing BMW of Freehold and for sharing your feedback. Safe travels ahead!
Amazing service, very knowledgeable, and easily
Amazing service, very knowledgeable, and easily accessible. Top notch BMW dealership. Mike Youssef is awesome!
Amazing service, very knowledgeable, and easily
Amazing service, very knowledgeable, and easily accessible. Top notch BMW dealership. Mike Youssef is awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam, thank you for sharing your excellent feedback about Mike and the team! We appreciate your business and hope to see you again at BMW of Freehold.
I’m sorry but I’m not sure who Maria is.
I’m sorry but I’m not sure who Maria is. Our experience yesterday at BMW Freehold was excellent. From the time we walked in the door until we walked out we were treated professionally and personally. But, the biggest reason we are so pleased with BMW Freehold is our salesman Tom Andia. As we sat in his cubicle he showed us every car in your inventory that we could possibly be interested in. We came into your dealership very interested in one car but walked out purchasing another car we liked better. We were in your showroom from 2:00 pm - 9:30 pm in order to complete the transaction. Tom was very personable, friendly and genuinely interested in helping us. Tom made the experience a wonderful experience. Thank you BMW Freehold for helping us find a car.
I’m sorry but I’m not sure who Maria is.
I’m sorry but I’m not sure who Maria is. Our experience yesterday at BMW Freehold was excellent. From the time we walked in the door until we walked out we were treated professionally and personally. But, the biggest reason we are so pleased with BMW Freehold is our salesman Tom Andia. As we sat in his cubicle he showed us every car in your inventory that we could possibly be interested in. We came into your dealership very interested in one car but walked out purchasing another car we liked better. We were in your showroom from 2:00 pm - 9:30 pm in order to complete the transaction. Tom was very personable, friendly and genuinely interested in helping us. Tom made the experience a wonderful experience. Thank you BMW Freehold for helping us find a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy Tom was able to meet your needs and make this experience as smooth as possible. Thank you for your business and for choosing BMW of Freehold! Your feedback means the world to us. We look forward to working with you again in the future!
While driving the vehicle home, I observed that the rear
While driving the vehicle home, I observed that the rear struts were in a deteriorated state. A roadside dealer might disregard such repairs before selling, but at a dealership such as BMW, a proper repair should have been executed to safeguard its integrity. My wife and I do not take this issue lightly.
While driving the vehicle home, I observed that the rear
While driving the vehicle home, I observed that the rear struts were in a deteriorated state. A roadside dealer might disregard such repairs before selling, but at a dealership such as BMW, a proper repair should have been executed to safeguard its integrity. My wife and I do not take this issue lightly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We are concerned to hear this feedback about your recent purchase and would like to speak with you on this matter. Our team takes all necessary steps to ensure our vehicle are at their best for our clients. If you are open to discussing this further, please do not hesitate to reach out. Thank you. Danny Claro General Sales Manager dclaro@dchusa.com