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Emmons Autoplex

(1,375 reviews)
Visit Emmons Autoplex
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(713) 987-3222 (713) 987-3222

Reviews

(1,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Emmons Autoplex from DealerRater.

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Josh Carrasco was a excellent salesman

I showed up to Emmons puzzled looking for a car when Ma boi Josh shows up and starts taking me through the cars helped me with any question I had and was a really friendly guy and was thankful he helped me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Emmons

2nd vehicle I bought from here. Never have any issues. Everyone is personable and friendly and not pushy. Our sales rep Sam was great. Highly recommend visiting him if you go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Brooke is the best sales person. Very good service. I would highly recommend her and the dealership to anyone who needs a vehicle. Two thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Went to Emmons on a coworker’s recommendation and left driving a used vehicle from their lot. Sam the salesman was very helpful, knowledgeable and patient (the place closed at 7pm and we were the last people to leave at around 7:45pm). I would definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great customer service!!!

Easy, no frills... Ana was AMAZING!!! No problems at all... This is our 2nd vehicle with Emmons and it was a great experience... Overall, an amazing experience...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sam Perez is great!

The salesman Sam Perez is very nice. He lead us to see many cars, and test drive them. Even in Houston summer it is so hot and some time raining, he is doing hard works for helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great time!

Kevin and Jonathan did an awesome job. They were both very nice, and very informative. Great first experience! I would do it again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with Scott at Emmons Autoplex

Had a great experience at Emmons Autoplex. Scott was a great help, kind, patient, and everything went smoothly. Had a good time hanging out with him while we worked on my deal. Love the Tahoe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant experience

Brooke (salesperson) was very helpful and the whole process went very smooth, everyone was attentive and made the buying experience pleasant rather than stressful, big selection also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do yourself a favor & go to Emmons Auto

Ana Echevarria went above & beyond the call is just not enough to describe how hard she worked to get me a good trade in on my old car & then wrangle it so I could get the bank to approve my car loan. It took her 6-1/2 hours & that girl was running back & forth & back & forth. I’m telling ya I should put her in my Will she’s the nicest woman I’ve met in a long long time. Everyone ended up staying an hour late so I could get this car. They have comfortable chairs to lounge in too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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