Reviews
Luther Brookdale Toyota Delivers
Once again, Jeremy Brisbin was thorough, helpfull, explained everything and ensured my vehicle was safe. The service technicians did a great job completing the repairs on my Highlander. The continual great service is why I have been a customer for over 40 years. Gary Link
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch experience!
All questions answered in a very friendly way. Excellent job on explaining to me RAV4 features. Very patient with me on all questions asked. I would highly recommend Luther Toyota to anyone interested in purchasing a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Inpsires trust!
Excellent advisor and work. Thank you for picking up the needed break work. Appreciate the Tire advise from Jim and Jeremy's follow up . Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant Experience
I brought our 03 Highlander in for an oil change and a check engine light diagnosis while we looked at new vehicles. I was informed of what work was done, what else was needed, and I was given time to make a decision. As always, the staff was fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
Lynn Floyd was terrific to work with. He put an extraordinary amount of effort into finding us exactly what we wanted, at a fair price, and even creatively dealt with issues with our trade in. At no point during the process did he try to pressure us into buying something we didn't want. He was fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
I would strongly recommend Luther Toyota. David Thor my sales person did a fantastic job getting me a very fair price on my Tacoma. He was more than willing to answer any and all questions. Upon my arrival at the dealership David had everything arranged and lined up. I spoke with David Moe in finance who was also very helpful explaining everything. I looped back with David Thor who did a complete walk through of the vehicle operations. I would most definitely recommend Luther Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RAV4 hybrid purchase
Our salesman, Keith Kyle went out of his way to help us in every way. He even came in on his day off and spent 2.5 hours with us. We live 3 hours away so it was wonderful that everything went so smoothly & efficiently from start to finish. We originally used the internet to see what was available & then contacted the salesman through a family member who had purchased cars from you in the past. Our car was well prepped & the paperwork went smoothly. Keith was helpful in taking us out for test drives & familiarizing us with the features of our new car & the use of the technology. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Experience was Excellent
Purchased my “new” used car here and everyone was so accommodating .Very helpful in making this purchase as easy as possible. I traveled from out of town to purchase and it was a bit stressful but they put me at ease. I would also like to do a shout out Jennifer in accessories, she was great !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I always return for service.
I always return for service because I trust Jeremy and have for many years. I only buy Toyota’s because I know Jeremy will take care of all my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service on 2018 Highlander
Great checkup on the Highlander and the service center answered all of my questions. Enjoyed the coffee, cookies and newspaper while I waited for the service to be completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
