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Carlson Toyota

(684 reviews)
Visit Carlson Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (763) 515-2750 (763) 515-2750
Used (763) 515-4228 (763) 515-4228
Service (763) 515-2935 (763) 515-2935

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carlson Toyota from DealerRater.

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Rotated tires

The Gentlemen that helped me was very helpful with questions I asked him . Don't remember his name. Very pleased with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a wonderful experience wit are sales man Dennis.

We had a awesome experience at your dealership and with all the help from your sales persons how was on top of there job, I would like to Thank you Dennis and all at Carlson Toyota for a wonderful time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest, helpful, dependable

2nd truck purchased here. Atmosphere is great, no aggressive sales. They answered all questions and worked hard on getting me the best rates. Thank you for everything. Allen H.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Finding the right vehicle

Very hospitable! Carlson had a good inventory to choose from and the prices were competitive.. Theo was very accommodating and had a good insight as to what would be a good voice for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Great service,friendly staff,had me in and out within an hour. I would recommend Carlson Toyota to anyone looking to buy or have their vehicle serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worth The Drive

We have only purchased one brand new vehicle in our 40 yrs of marriage & didn't plan to ever do it again but the rebates given by Toyota plus the Costco discounts made it impossible not to take advantage of a new RAV4. We had excellent customer service & communication from J. Moore. She went out of her way to find the vehicle we were looking for and was very patient with us answering all of our questions. Everyone we encountered at Carlson Toyota was friendly and professional. We never felt like we were pushed to make a decision. We are loving our new RAV4!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Toyota Service Visit

Appointment was when I wanted it, serviced on time and completed when he said it would be done. My car was washed and when I picked it up it was very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Came in for my 35K service. Staff are always very helpful and pleasant. The waiting area is clean, has seating for watching multiple TVs. Bottled water, coffee, and cookies are always available. I will keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A fun experience

Our salesperson (Preston) came in early when we requested a early appointment. He was very knowledgeable about the vehicle and was able to answer all our questions. When we decided on a vehicle and moved through the purchase process both Grey and Kedren, were very friendly and obviously competent at their jobs, it made the whole experience very enjoyable, and fun. This is what buying a new vehicle should be like. I should add we purchased a new 2013 Highlander from Carlson and that was also a very good experience, which is why we returned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

On time and done when promised

Was easy to schedule service and was done in a timely manner. Everything that is being done or was done is fully expalined at which point you have the option to proceed with their recommendations or wait.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.