Reviews
Very Happy
I recently had my truck in for it's first oil change. I was amazed had how quickly the service dept had my vehicle ready for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Boyd, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Take care! Respectfully, Patrick Johnson | General Manager
Great service
Mark Czajkowski, has been my service advisor each time . He is very helpful and very informative with whats being done to my vehicle. No issues at all with Mark or Friendly Chevrolet. Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Douglas, thank you for the awesome feedback! Mark is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again. Take care! Regards, Patrick Johnson | General Manager
Top Notch!
Eric and the Friendly Team treated Joe and I very well. We told them how much we could afford and they met our needs both in the car and the payments! We will definitely recommend our friends and family to shop at Friendly for their next vehicle and also to get their car's service there as well. Joe and I can't wait to purchase our next vehicle at Friendly, Joe is already counting the days to a new truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristen, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Eric and the rest of the staff were able to meet your needs. At Friendly Chevrolet Fridley, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Regards, Patrick Johnson | General Manager
Wonderful dealership
Our sales rep Tom Bertsch was outstanding. He was very knowledgeable about the Chevy products and very helpful in getting me a vehicle that is the perfect fit for me. I absolutely love my new car. Tom also oriented me to all parts of the dealership: parts, service, financing so I am very comfortable and looking forward to doing business there. I feel totally confident in the quality and reliability of the Friendly Fridley dealership thanks to the fine experience with Tom Bertsch when shopping for a new car.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All of us at Friendly Chevrolet Fridley appreciate the opportunity you presented to earn your business! Tom is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Regards, Patrick Johnson | General Manager
Excellent Customer Service!
Very nice customer service. The staff was able to explain things so that I could understand, and they kept me updated on the status of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lamaca, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Regards, Patrick Johnson | General Manager
Service was great - took longer than expected.
Everyone was very nice. I left my car @ 11:10 to have my brake light fixed due to a recall. I also had my oil changed and my car washed. I said I was going to lunch and would be back afterward. They said they would call me when the car was ready. I called Friendly Chev @ 2:41 to say I was on my way from St. Paul and asked if my car would be ready. They said it would be close. I arrived there at about 3:15 PM and my car was not ready. I needed to wait about another half hour for my car. Seems to me that maybe my car was not even worked on until I called about it @ 2:41 in spite of the fact that I had an 11 AM appointment...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for sharing your feedback! It's important to us that we satisfy every customer and you actually really help us by bringing these inconsistencies to our attention. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Patrick Johnson | General Manager - 763.786.6100 | patrickjohnson@friendlychev.com
Great service.
We have bought and had service done by Friendly Chev on 4 vehicles now and we have had a great experience dealing with you over the years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jayson, you have been doing business with Friendly Chevrolet Fridley for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails! Best, Patrick Johnson | General Manager
Absolutely fantastic sales experience
I absolutely love working with Wally Johnson, I will keep coming back again and again to work with him on buying and leasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Heather, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Wally and the rest of our team and we look forward to seeing you at our dealership in the future. Regards, Patrick Johnson | General Manager
Friendly Chevrolet really is Friendly!
This was our first leasing experience. Brent Lownsbery did a great job and let us take all the time we needed to make our decision!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maureen, it was a pleasure to read about your first leasing experience working with Brent. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best Regards, Patrick Johnson | General Manager
Friendly and fast
I was greeted with a friendly smile as I pulled up to the oil change door. All I needed today was an oil change and a signal light bulb changed. I had only time for a small bag of popcorn and I was on my way. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! Regards, Patrick Johnson | General Manager