Reviews
After researching various car sales service I found the
After researching various car sales service I found the service, guidance and communication with sales person, Robert to be excellent. He was an asset in searching the AutoNation inventory to find us the best match and value.
After researching various car sales service I found the
After researching various car sales service I found the service, guidance and communication with sales person, Robert to be excellent. He was an asset in searching the AutoNation inventory to find us the best match and value.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
TLDR: only go here if you're doing oil changes and brake
TLDR: only go here if you're doing oil changes and brake jobs and don't bother setting up a appointment, they don't honor it anyway. I scheduled an appointment for 7:30am for a check engine light that came on but turned off by itself and potentially low brake fluid on my truck. I showed up at 7:30 and the service manager said the brake fluid level was fine but the error codes from the CEL needed more diagnostic. I tried nicely to get a approximate time as to when i might get a status update but the response back was "not sure, it has to go through our diagnostic process". Apparently that entire process meant it sat in the lot for 6 hours because it never moved in the MyGM app. Then when i finally called at 3:45pm, I got left on hold for 10+ minutes and then finally saw someone drive my truck around because the app said my gas tank level dropped 2% and the car moved "5 minutes ago". I got told by the service manager that the Technical Service Bulletin showed it was going to take awhile to go through the "thorough diagnostic process". If that meant drive it around the block a couple of times, see no codes show up and then clear the codes, I'd assume that'd take 10 minutes. What is the point of setting up an appointment at 7:30 for a 15 minute diagnostic and it takes ALL DAY?? Also, I do not want to talk to your General Manager, you can do some actual work for once in your career and pull up the security camera footage and listen to the call to verify what I wrote. Only guy who deserves 5 stars is the courtesy shuttle driver. We had a great conversation about travelling abroad.
TLDR: only go here if you're doing oil changes and brake
TLDR: only go here if you're doing oil changes and brake jobs and don't bother setting up a appointment, they don't honor it anyway. I scheduled an appointment for 7:30am for a check engine light that came on but turned off by itself and potentially low brake fluid on my truck. I showed up at 7:30 and the service manager said the brake fluid level was fine but the error codes from the CEL needed more diagnostic. I tried nicely to get a approximate time as to when i might get a status update but the response back was "not sure, it has to go through our diagnostic process". Apparently that entire process meant it sat in the lot for 6 hours because it never moved in the MyGM app. Then when i finally called at 3:45pm, I got left on hold for 10+ minutes and then finally saw someone drive my truck around because the app said my gas tank level dropped 2% and the car moved "5 minutes ago". I got told by the service manager that the Technical Service Bulletin showed it was going to take awhile to go through the "thorough diagnostic process". If that meant drive it around the block a couple of times, see no codes show up and then clear the codes, I'd assume that'd take 10 minutes. What is the point of setting up an appointment at 7:30 for a 15 minute diagnostic and it takes ALL DAY?? Also, I do not want to talk to your General Manager, you can do some actual work for once in your career and pull up the security camera footage and listen to the call to verify what I wrote. Only guy who deserves 5 stars is the courtesy shuttle driver. We had a great conversation about travelling abroad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for leaving this detailed feedback about your experience with our dealership. We want the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6093. We hope to hear from you.
Service was slow and non communicative .
Service was slow and non communicative . Not even a thank you or have a good day
Service was slow and non communicative .
Service was slow and non communicative . Not even a thank you or have a good day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 578-6093. We look forward to hearing from you.
I would characterize this dealership as slimy used car
I would characterize this dealership as slimy used car sales. After driving the vehicle home and putting about 50 miles on it the vehicle was leaking oil all over the driveway. This could have not been missed during inspection and the dealership refuses to pay for repairs. Buyer beware!!!!
I would characterize this dealership as slimy used car
I would characterize this dealership as slimy used car sales. After driving the vehicle home and putting about 50 miles on it the vehicle was leaking oil all over the driveway. This could have not been missed during inspection and the dealership refuses to pay for repairs. Buyer beware!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi James, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Park Meadows take our reviews very seriously. Please call our General Manager at (303) 578-6093 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
always good and quick service and good and quick and easy
always good and quick service and good and quick and easy to schedule and friendly
always good and quick service and good and quick and easy
always good and quick service and good and quick and easy to schedule and friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you.
They are available, accommodating timely, informative and
They are available, accommodating timely, informative and helpful. I like the added video of the undercarriage of the work done.
They are available, accommodating timely, informative and
They are available, accommodating timely, informative and helpful. I like the added video of the undercarriage of the work done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We had a great experience.
We had a great experience. This was our second vehicle bought from this dealership. Very helpful and professional.
We had a great experience.
We had a great experience. This was our second vehicle bought from this dealership. Very helpful and professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
I have always experienced good service at this
I have always experienced good service at this dealership. The service advisors listen to my needs and have taken care of all my problems. I feel very comfortable of using this dealership for all of my needs.
I have always experienced good service at this
I have always experienced good service at this dealership. The service advisors listen to my needs and have taken care of all my problems. I feel very comfortable of using this dealership for all of my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Very good response to my problem.
Very good response to my problem. Immediate fix of a dead battery. Brought the new one to my house and installed it, making sure the truck would start.
Very good response to my problem.
Very good response to my problem. Immediate fix of a dead battery. Brought the new one to my house and installed it, making sure the truck would start.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
No hard sell, good selection, very friendly.
No hard sell, good selection, very friendly. I would recommend them to anyone looking for a vehicle.
No hard sell, good selection, very friendly.
No hard sell, good selection, very friendly. I would recommend them to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!