Meet Chai Lor

We bought our last Pilot through John Vang and were very happy with that purchase and with John. So we decided to return when we needed another car.

Customer centric, product knowledgeable and very professional are just a few words to describe my Hopkins Honda experience! I bought my first vehicle there upon moving to MN. And never went anywhere else because of their exceptional service in sales and service!! Active listening to my needs and wants and fantastic care in their service department as well!

I worked with Temi at another dealership. Temi was a great asset to our store and was highly passionate and committed to providing amazing service to his customers. He always went above and beyond. If you are planning to buy a car from Hopkins Honda, Temi is your guy! Hands down will take care of you throughout the whole process. Very proud of you Temi. Keep up the good work.

Temi explains all the facets of the leasing experience very clearly. And this includes the leasing side as well as the vehicle side. He’s an excellent leasing person.

Accurately and superbly reinforcing every negative stereotype Used Car Salespeople have so richly earned. Sold me a defective vehicle, as evidenced by the truly excessive number of service appointments necessitated. When I had the audacity to complain, I was informed that “machines break”. As if this sentiment isn’t in direct contravention to Hondas principle selling point; reliability. Of course machines break, but when they are marketed specifically as the most reliable option, exceptions should be treated as such to maintain the image. As a solution, I was offered a trade. As if I hadn’t been spammed with the exact same offer twice weekly since initially purchasing the vehicle. This is not a self-aware business methodology. The service department however, is excellent. Consistent, effective, polite and reasonable. A real shame about the used car appendage being such a predictable boat anchor of a business. They survive entirely because MOST Hondas are great, and they sell themselves.

Great experience. Ray was very easy to work with and answered all our questions. Didn’t feel pressured into buying

Amazing Service!! Very Happy with the costumer care ! Will visit again in the future. Regards.

My last experience was not a pleasant one. My fob went missing for two hours!

You make the survey to difficult. I would like to have star ratings only. Thanks

Good service, ready on time. Will continue with my maintenance needs with them for now.