Reviews
Write a reviewMy wife and I shopped around and found the best selection
My wife and I shopped around and found the best selection and service at Sesi Motors.
My wife and I shopped around and found the best selection
My wife and I shopped around and found the best selection and service at Sesi Motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience.
I had been trying to find a car for my daughter for about six months. I found one at Sesi Mazda in Ann Arbor. I called the store and talked with a salesperson named Heather and she was the best car salesperson I have ever had. Most of them don’t know a thing about what they are selling but she was very knowledgeable about engines, transmissions, and everything car related. I am a car guy and that was refreshing. I pulled up and checked out the vehicle for quite some time and nobody hawked me, I hate that! When I was ready I went in a met with Heather and was treated excellent and professionally. The owner even came over to talk to us. I bought the car and it was painless. It was the best car buying experience I ever had! This dealership sells cars the way it’s supposed to be done!
Excellent experience.
I had been trying to find a car for my daughter for about six months. I found one at Sesi Mazda in Ann Arbor. I called the store and talked with a salesperson named Heather and she was the best car salesperson I have ever had. Most of them don’t know a thing about what they are selling but she was very knowledgeable about engines, transmissions, and everything car related. I am a car guy and that was refreshing. I pulled up and checked out the vehicle for quite some time and nobody hawked me, I hate that! When I was ready I went in a met with Heather and was treated excellent and professionally. The owner even came over to talk to us. I bought the car and it was painless. It was the best car buying experience I ever had! This dealership sells cars the way it’s supposed to be done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I cannot comment on the actual sales experience as I
I cannot comment on the actual sales experience as I never got that far. I sent in a request for information. Someone named Darin- assistant manager emailed me back in an untimely manner. He was slow to respond and did not seem interested in selling me the car. He ultimately never responded back after asking for my phone number which I gave him. They must have plenty of business not to care. I see all these positive reviews, but I can say that was definitely NOT my experience dealing with Sesi Motors.
I cannot comment on the actual sales experience as I
I cannot comment on the actual sales experience as I never got that far. I sent in a request for information. Someone named Darin- assistant manager emailed me back in an untimely manner. He was slow to respond and did not seem interested in selling me the car. He ultimately never responded back after asking for my phone number which I gave him. They must have plenty of business not to care. I see all these positive reviews, but I can say that was definitely NOT my experience dealing with Sesi Motors.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent experience!
Bought a Mazda for my daughter and had excellent experience working with Kermit and rest of team. Very knowledgeable and not high pressure. Would definitely use them again!
Excellent experience!
Bought a Mazda for my daughter and had excellent experience working with Kermit and rest of team. Very knowledgeable and not high pressure. Would definitely use them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Sesi Mazda Service is always competent, courteous & very helpful. The service is timely & the customer waiting area comfortable. A great service department & dealership!!
Great Service
Sesi Mazda Service is always competent, courteous & very helpful. The service is timely & the customer waiting area comfortable. A great service department & dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrific experience at Sesi
Bought a new CX-30 today. Very happy with the purchase and the process. Shout out to Bob and Andrew for being a huge help from start to finish and going above and beyond. Thanks fellas!
Terrific experience at Sesi
Bought a new CX-30 today. Very happy with the purchase and the process. Shout out to Bob and Andrew for being a huge help from start to finish and going above and beyond. Thanks fellas!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sesi Motors is a very nice place to purchase a vehicle.
Sesi Motors is a very nice place to purchase a vehicle. The store is clean, the environment is relaxed, and the staff are friendly and professional. The price of the vehicle was fair, and so was the trade value. All in all, a very easy process. Go see Bob (my sales consultant) for a great car buying experience!
Sesi Motors is a very nice place to purchase a vehicle.
Sesi Motors is a very nice place to purchase a vehicle. The store is clean, the environment is relaxed, and the staff are friendly and professional. The price of the vehicle was fair, and so was the trade value. All in all, a very easy process. Go see Bob (my sales consultant) for a great car buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great, friendly and efficient service!
Great service, love the new video the mechanics film showing you everything they are doing, a great way to build trust with your clients! I won’t take my Mazda anywhere else!
Great, friendly and efficient service!
Great service, love the new video the mechanics film showing you everything they are doing, a great way to build trust with your clients! I won’t take my Mazda anywhere else!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sesi is the best
We drive from Livonia to have our Mazda serviced at Sesi. Doug always takes care of us, a great place to take your car. Sesi service is the best.
Sesi is the best
We drive from Livonia to have our Mazda serviced at Sesi. Doug always takes care of us, a great place to take your car. Sesi service is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Slow Service
Scheduled an appointment for an general service (oil change, tire rotation, inspection). Decided to wait because The service person said it would take just over an hour. Two hours and 20 minutes later they finally finished. I would have made a different choice than to wait if they had been more accurate with their time estimate.
Slow Service
Scheduled an appointment for an general service (oil change, tire rotation, inspection). Decided to wait because The service person said it would take just over an hour. Two hours and 20 minutes later they finally finished. I would have made a different choice than to wait if they had been more accurate with their time estimate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase