Reviews
Great service
Everything was superb! Doug Condon our sales rep and Susan Dailey ( leasing manager) were excellent. Very knowledgable and fun to work with. We leased a 2014 Ford Edge and my wife is loving it, especially the AWD. Thank you!! Job well done : )
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
It was a great car buying experience. Would recommend to family members.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job with attentive advisors.
A great job with a staff advisors that attend to my needs and fix the problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
J Jelen
Quick , easy and complete. Repairs were recommended as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wendy's review
I love this dealership. Rob Leroy is always helpful and answers my tons of questions. Susan the lease gal was very nice with the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Work was done in a timely manner. Enjoyed the popcorn and pop while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy to work with; nice facilities
Overall, the experience was great. Working with the Sales individual and finance person was straight forward and professional. I have purchased cars in the past from Apple Valley Ford and will do so going forward. I haven't used the Service there as of yet but don't anticipate having any issues. The only complaint I have with the whole experience deals with a request I made as part of the car negotiation. Because it was a used car, the tires needed to be replaced. It was agreed upon by the Service Mgr that they would do that but I asked that the tires be better than their entry level SUV tires. When I received the vehicle, they had put on the Fuzion SUV tires which are the entry level tires. I wasn't happy but that's what I am stuck with. When the time comes to buy new tires, I will be looking elsewhere to get them.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LOVE MY VEHICLE!
It was honestly a great experience, quick service and friendly staff. THe finance lady was awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Disappointing certified F 150
Had to have my purchase fixed twice in the first week I owned it. Very disappointing when buying a certified 2011 F 150
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Modern and clean service department
Outstanding service, very friendly staff and prompt service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
