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Maplewood Toyota

(4,741 reviews)
Visit Maplewood Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 10:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–10:00pm
Tuesday 8:30am–8:00pm 7:00am–10:00pm
Wednesday 8:30am–8:00pm 7:00am–10:00pm
Thursday 8:30am–8:00pm 7:00am–10:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (651) 342-8050 (651) 342-8050
Used (651) 342-8419 (651) 342-8419
Service (866) 570-3029 (866) 570-3029

Reviews

(4,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplewood Toyota from DealerRater.

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My amazing experience with the finest dealer ever

I have been coming to Maplewood Toyota for years. Whenever my 3 year lease is up I go to Maplewood Toyota. For the past 2 years I have worked with Larry Bain. I told him last year that I would rather not spend the entire day making the purchase. We talked about the options, available color and the like via email. He contacted me when my car arrived. All the paperwork was ready for me to sign. My beautiful black RAV 4 was sitting in the front row. I had a brief visit with the finance people. Larry sat in the car and went over every detail. Within about 2 hours I was driving out of the dealership back to Rochester. I was able to enjoy the remainder of my Saturday doing “Saturday projects” Thanks Larry! Great memory and an awesome experience. So worth the drive to Maplewood Toyota from Rochester.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jill, thank you for taking the time to share your experience working with Larry and the rest of our team at Maplewood Toyota! We're so happy that he went over the details of your vehicle, and found you a vehicle efficiently! We hope you enjoy your new ride!

Bee Xiong was an amazing help in my new Toyota shopping

Bee Xiong was an amazing help in my new Toyota shopping experience. He was very friendly and prompt on appointments and communications that we had ordering a new vehicle. He had great knowledge of the vehicles and put me in my vehicle as quickly as possible. I'd like to thank all employees at Maplewood Toyota for helping with the process. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are so happy that Bee and our Maplewood Toyota team earned your five stars. Thanks Jason! We hope to see you back!

Great experience yesterday at Maplewood Toyota .

Great experience yesterday at Maplewood Toyota . .Worked with Steve Redlinger to trade-in an old Highlander for a new one. He did a nice job of keeping the process moving and was fun to chat with during the waiting times. Very happy with our new vehicle. Thanks Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're happy to hear you had a great experience with Steve and we hope you enjoy your new Highlander. Please don't hesitate to reach out if we can be of service again in the future! - The Maplewood Toyota Team

July 2022 experience @ Maplewood Toyota

Tim was very patient helpful and informative in what was an unexpected purchase (previous auto had been totaled) We’re recommended MT to friends family and clients since 1983

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience working with Tim and the rest of our team at Maplewood Toyota! We look forward to seeing you next time!

We recently bought a Camry from Maplewood Toyota.

We recently bought a Camry from Maplewood Toyota. Terry was very helpful, being clear and precise on what needs to be done through out the purchase process. I would like to thank him for his special help. Once he learned Michael is a recent college graduate, Terry immediately told us that Toyota has a special discount program, saved us $500! Everything else during the purchase was also very smooth and enjoyable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your experience and congratulations on your new Camry! We're so glad Terry had the opportunity to assist you with it and we'll be sure to pass along this wonderful feedback to him. Thanks for choosing Maplewood Toyota and please don't hesitate to reach out if we can be of service again in the future!

Great experience at Maplewood Toyota.

Great experience at Maplewood Toyota. Due to the pandemic, the orders and transport took awhile for my car to arrive but that is understandable. Ka Vue was very informative about the RAV4 and the necessary steps it took to get the car. He kept me up-to date on the progress. When the car finally arrived, the paperwork process was smooth and fast. I was pleased with the purchase and the process of getting my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your review! We're so happy that Ka earned your 5-stars, and provided you with a stress-free purchase! We hope you enjoy your new Toyota RAV4!

Maplewood Toyota is the best!

I love Maplewood Toyota! It’s been my dealership for several years. My sales guy, Jim Miller, always finds the best fit/deal for me. The finance people are equally good at their jobs. And the Service Dept is excellent as well! I wouldn’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nicola, thank you for taking the time to share your experience working with Jim at Maplewood Toyota! We appreciate your review, and look forward to seeing you next time!

Very satisfied

Our Sales Rep was excellent. He listened to what we were looking for and we bought a car the same day. The experience was very positive. I have already recommended Toyota in Maplewood and Emmanuel Onyeji to a friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We love hearing from our satisfied customers! We're so happy that Emmanuel earned your 5-stars! We appreciate your kind words, and look forward to seeing you next time at Maplewood Toyota!

The best thing about Cha as a sales rep is that he is

The best thing about Cha as a sales rep is that he is accountable, informative, knowledgeable and above all compassionate. He treats all his customers as family. I am truly thankful for his exceptional customer service and helped my family and I get the car that we wanted. He goes above and beyond in ensuring that the customer needs are met. We are extremely satisfied by his service. As I can say, Cha is like an uncle that we all ever wanted. I am grateful for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for supporting Cha and the rest of our team at Maplewood Toyota! We're so happy that he provided you with such an awesome service experience! We appreciate your kind words and look forward to seeing you next time!

Buying experience

Yee was very helpful and this is the second time we purchased a vehicles from Yee at Maplewood Toyota. We would like to thank Yee for helping us and will definitely come back for future purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind review! We're so glad Yee continues to earn your business and we look forward to seeing you next time here at Maplewood Toyota!