Inver Grove Ford

Everyone was very helpful and knowledgeable, Steve, Kevin and Raphael were great with all our questions. The only complaint we had was the waiting period for the recall to be fixed on the 2023 Ford Explorer. Which we know the dealership had no control on that. If we weren't such dedicated Ford customers, we would have never waited so long.

2017 F150 with 58,000 miles has vibration at highway speeds. Another ford dealer installed the tires and when vibration brought to the other dealers attention, they told me it is normal. Inver grove ford diagnosed it and said it is the tires/wheels but did the road force balance and said it is much better. When I picked truck up it was doing the same thing and brought back to Inver grove ford. They say they are confident it is a tire issue and go back to another ford dealer and have them diagnose it at another fee. The ford dealers need to work together so the end user being the customer has a good product and not be pushed back and forth between dealerships. Not happy with Ford service at this time and will be looking at other trucks in the near future and it will likely not be a Ford product if this is the best they can do. Very dissatisfied.

They are always accommodating with our schedule. Their pick up and drop off service is convenient. Their communication is always good.

I bought my care in 2011 and they have treated me very well. Their service department quickly gets things done and they always do things right the first time.

They were great to work with and I am happy with the vehicle and the service

They took the time to help us find the exact vehicle that we wanted. They didn't try to push us into buying something else. When we've been in for service, they have always been friendly and finished on time.

Inver Grove Ford Lincoln is a hardworking group of individuals who work to make the customers experience the best it can be. Thank you for your hard work and dedication.

I was told by Alex that my lug nuts had to be replaced and if I bring in my new lugs nuts that I would have my tires rotated , plus new lug nuts put on free of charge. I come in today and was told my maintenance plan is expired by 5 days ,and I get stuck with a 40 dollar rotation fee when I had his word on the repair.

In purchasing our pre-owned Ford Taurus, we were helped by Tim Corcan. He spent a lot of time with us until we found the car we wanted. Tim did everything in his power to help us on financing so we were able to purchase the car we wanted. We did take advantage of the 300 mile, 3 day return and exchanged the first car we found. We returned the first car, picked out the Taurus and drove home. We are VERY happy with our car! Both the sales person and manager were extremely helpful!

I enjoyed my experience at Inver Grove Ford! I never felt pressure to decide on a car and felt like the team there was more focused and committed to helping me find the right car for me & my family versus just making a sale. I would recommend this dealership to friends and family!