Reviews
Great and fast service
My 2015 Acadia had 2 issues, the airbag light had turned on and my back door wasn't shutting right. I took it in to Baytown Buick GMC and they had it ready in 3 days time. They also provided me with a rental vehicle so I could move around and run errands while my suv was being serviced and changed my oil as an extra. I would highly recommend anyone having issues or even in need of an oil change to bring it in to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great suevice!
Tim was very courteous! Got me in and out for recall as fast as possible. Explained what they were going to do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
Hector and staff were great! I didn't even have to wait the estimated wait time! We just love Baytown GMC and would highly recommend them for your car buying and/or maintenance experience!!! Darwin Mapps was our salesman over a year ago and I can still call him with any questions or concerns!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I was fortunate to have discovered Baytown Buick. You are the best dealership. Your service representatives are top notch professionals. They take the time to address all the questions and concerns. I will continue to bring all of my vehicles to Baytown Buick. Hector is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, Clean Facility
Came in for routine oil change and to discuss ordering a new bumper for my car. Had body work done there and part of bumper keeps popping out so was told that there is a defect in the bumper so they are going to order me a new one. I didnt have to wait very long at all. The Service Writer and the Cashier were super nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fixed my truck good
Fixed my truck and it is going good They always take good care and work fast for me I like the people there always friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Favorite dealership
My favorite dealership and they are fast My time is short and they always give me a ride to work and pick me up again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very nice people
Always are fast and explain what was done no high pressure sales or gimmicks They take me to work or give me a loaner
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great staff and managers
Took really good care of me in helping get the right car at the best price with no haggling or pressure
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Excellent dealership with fast service and nice people They always take good care of my vehicles Very clean waiting room
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase