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Meet Bill Pike

Bill Pike headshot
Service Advisor
(13 reviews)

Reviews

Was a great experience buying a truck from them, it was

Was a great experience buying a truck from them, it was my first truck buying experience and they treated me very well and I had a issue with the truck a couple days after purchasing it and they took it right back and fixed it for me and gave a me loaner vehicle as I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I got my dream vehicle here, I came to the dealership

I got my dream vehicle here, I came to the dealership late when I still had to work later on that day . They were able to assist me and help work with my time schedule as I knew how great the car was. They also helped me out when I offered a discount off the sticker price. Everyone I worked with was very friendly and gave wonderful customer service! I even got a better interest rate through their bank. The car did have problems, nothing major, just used issue like coffee inside the window button - luckily my free 30 day warranty covered the issue for free and they fit me into their schedule easily. Overall I rate the experience as excellent and would tell my friends and family to come here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim's Truck Capital & Auto Sales, Inc..

I am so incredibly grateful that I got my jeep through

I am so incredibly grateful that I got my jeep through Tim’s truck capital! Not only did they fix my Jeep for free it was past the 30 day warranty & they honored the warranty, even though it was almost a month passed! They also got me in even though they were booked over booked because I was so concerned they fixed my car quickly! The problem was from someone else putting new breaks in & they still fixed the problem and charged me nothing. Everyone was so nice to me and they helped me and addressed my concerns. Fix my car. You’re not gonna find another dealership to do that. I am so grateful thank you Tim‘s truck all of you.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

My truck was making a funny noise after the 30 days they

My truck was making a funny noise after the 30 days they not only honored the 30 day warranty. They fixed it at no cost. Tim‘s truck capital is an amazing place. I highly recommend buying your used truck from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

Good customer service.

Good customer service. Everybody was polite, so far so good on the 2015 Jeep Wrangler I bought. 👍🇺🇸

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

Awesome experience!

Awesome experience! Fair pricing and great workmanship. Couldn’t be happier with the service that I received! We will recommend Tim’s Truck Capital service to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Everyone from Bill at the front desk to the technician

Everyone from Bill at the front desk to the technician Ken were professional and courteous. I won’t hesitate to return for service in the future….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I have had no problems with service or repair, but your

I have had no problems with service or repair, but your company has spent thousands just getting me a truck i can safely drive. By now i have zero confidence that i can drive long distance to my fall job in kansas. Hoping the next month is better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Tim's wouldn't be much more or less than any other dealer

Tim's wouldn't be much more or less than any other dealer of comparable size if it weren't for the fact that they push purchasers of vehicles to take out extended warranties through this company that is an absolute scam. Any business worth their salt would be mindful of any other business they either refer or sell a product for, and Tim's had great things to say about the warranty people, until I tried to place a claim for a serious issue, then the service dept of Tim's THEN revealed that those warranties don't cover much. So goes the course, you sell lies or affiliate with a con company, you lose business. This being the main reason I wouldn't buy from Tim's ever again ...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you for your feedback. We’re truly sorry to hear that your experience with the warranty coverage didn’t meet your expectations. We always strive to be transparent with what our protection plans cover, and we know how frustrating it can be when a claim doesn’t go the way you hoped. That said, these warranties have saved many of our customers thousands of dollars on repairs for major components like engines and transmissions—repairs that often wouldn’t be affordable out of pocket. We absolutely take customer concerns seriously and continuously evaluate who we partner with. If you're open to it, we’d appreciate the opportunity to revisit your claim and see if there’s anything more we can do to help. Please reach out to us directly, or let us know the best way to contact you. Sean McIntyre Sales Manager seanm@timstruckcapital.com

Great selection, good pricing, and friendly sales people.

Great selection, good pricing, and friendly sales people. Also great service after the sale. Had a small issue with the truck and they took care of it at no charge. Would definitely recommend them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..