Reviews
Buying a new Chevy Bolt EUV
My experience purchasing a vehicle at Bergstrom Chevrolet in Appleton was excellent. As always, the dealership is spotless, and the staff is always helpful. Andrea assisted us in our car buying experience, and she made it as smooth and easy as it could be. I would absolutely recommend to anyone looking to purchase a vehicle to consider this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent service
The associate kept me informed about what was wrong with my vehicle. He let me know exactly what it would cost before I gave him the okay to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very nice people they get the job done in a timely manner
Very nice people they get the job done in a timely manner Very happy with the service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I agree!!
Very happy with your service
Great experience!
Great experience! Everyone there was very friendly. very attentive. I would definitely recommend to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Good Service
Had problems with previous repairs but everyone at the Neenah store were great and very helpful especially Dan Tibbet....great job!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maintenance
Mitch has has his staff tra ined well. Courteous and friendly. Kept me informed of progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
hard upsell on insurance and warranty.
hard upsell on insurance and warranty. made the process kind of miserable. It's like I had to explain to them how insurance works. I liked the upfront pricing, hated the insurance/warranty BS. As I said he didn't even understand how it works and was not very respectful.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the feedback and sorry for the frustration. Sounds like we could have done a better job with communication. We'd love another shot at connecting and explaining. Shoot us a message (help@bergstromauto.com).
Widow
Wonderful ? being a widow and buying a car by myself, I felt very comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I entered my info online for a vehicle I was interested
I entered my info online for a vehicle I was interested in and Calie got back to me immediately. She was very friendly and helpful. This is the 2nd vehicle we purchased from Bergstrom and are very satisfied with their service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fair pricing, quality merchandise,excellent sales staff.
Fair pricing, quality merchandise,excellent sales staff. Caily was a pleasure to work with in a professional dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car