Reviews
The whole staff was great and super helpful.
The whole staff was great and super helpful. Super grateful I was able to get the car of my dreams, the 2024 BMW M3 Competition
The whole staff was great and super helpful.
The whole staff was great and super helpful. Super grateful I was able to get the car of my dreams, the 2024 BMW M3 Competition
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall my experience was and is very positive!
Overall my experience was and is very positive! The finance manager and office staff were fantastic. So far they are working with me with my purchase. =)
Overall my experience was and is very positive!
Overall my experience was and is very positive! The finance manager and office staff were fantastic. So far they are working with me with my purchase. =)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i don't recommend them worst place they sold crashed car
i don't recommend them worst place they sold crashed car they fix it just adbove and engine doesn't work and transmission
i don't recommend them worst place they sold crashed car
i don't recommend them worst place they sold crashed car they fix it just adbove and engine doesn't work and transmission
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Take a REAL mechanic if you chose to buy from BAHA
They HAVE to be nice sales people in order to sell, once they have aquire in selling, they will give you the runaounds for months, and the shop is even worse, not organized at all, I regret taking my car to them even for the free oil change! I no longer have the car, it was a total loss after 7 months of purcasing it. P.S. for every one bad review, right after, you have 10-15 people giving them 5stars, FAKE!
Take a REAL mechanic if you chose to buy from BAHA
They HAVE to be nice sales people in order to sell, once they have aquire in selling, they will give you the runaounds for months, and the shop is even worse, not organized at all, I regret taking my car to them even for the free oil change! I no longer have the car, it was a total loss after 7 months of purcasing it. P.S. for every one bad review, right after, you have 10-15 people giving them 5stars, FAKE!
- Customer service 4.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Transmissions are bad
Every car I get has a transmission problem or I have to get work done on the car. My car is a 2020 and the Trans is going out do not go here
Transmissions are bad
Every car I get has a transmission problem or I have to get work done on the car. My car is a 2020 and the Trans is going out do not go here
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Unexpectedly Great Place to Buy a Car
I bought a 2020 Tesla Model X at Baha after seeing it on Cars.Com. The listed price was really good so the only issue was the value of my trade-in. Mason made me a reasonable offer after I emailed pictures, then emailed me a Bill of Sale so I knew all the costs before I arrived. When I got there they took my 2016 Tesla Model S for a test drive and upped their trade-in offer by $2000 without any negotiation by me. They look like a typical corner used car lot with cars packed in, but they have a lot of nice cars. They listed my trade-in at a very attractive price. It will be a great deal for someone. Pro Tip: If you're coming from the north, don't get off I-94 at Cicero. Take the next exit east and enjoy a more relaxing drive to North Avenue.
Unexpectedly Great Place to Buy a Car
I bought a 2020 Tesla Model X at Baha after seeing it on Cars.Com. The listed price was really good so the only issue was the value of my trade-in. Mason made me a reasonable offer after I emailed pictures, then emailed me a Bill of Sale so I knew all the costs before I arrived. When I got there they took my 2016 Tesla Model S for a test drive and upped their trade-in offer by $2000 without any negotiation by me. They look like a typical corner used car lot with cars packed in, but they have a lot of nice cars. They listed my trade-in at a very attractive price. It will be a great deal for someone. Pro Tip: If you're coming from the north, don't get off I-94 at Cicero. Take the next exit east and enjoy a more relaxing drive to North Avenue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
I went in to buy my first car, and even though it took longer than I thought lol. I must say it was an great experience Mason was very,very helpful and with everything! I got my keys the same day.
Great Service
I went in to buy my first car, and even though it took longer than I thought lol. I must say it was an great experience Mason was very,very helpful and with everything! I got my keys the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First Time Buyer
Love love love my new 2020 Hyundai Kona. They were very lenient with me choosing a car although my credit wasn't the best. Bricia also gave me a whole free year of oil change and I cannot be anymore thankful! So excited, thank you Baha I'm blessed. Happy New Years!
First Time Buyer
Love love love my new 2020 Hyundai Kona. They were very lenient with me choosing a car although my credit wasn't the best. Bricia also gave me a whole free year of oil change and I cannot be anymore thankful! So excited, thank you Baha I'm blessed. Happy New Years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thankful
In terms of timing, this was QUICK! I'm not referring to as in rushing me, but they were very detailed, focused on your needs and financial status, as well as understanding. Anas took the time to walk around the lot with me after getting me a Pre-Approval, showed me around 5 cars that matched my budget, and went on a test-drive for 2 cars. The finance team and the accountants Nema and Bricia were awesome and so sweet. I was given mint and water while waiting. After that, they even got me an insurance quote with Progressive, even lower than what I was paying with InsuranceNavy. Thank you so much. If you are car-shopping or know anyone who is, refer them to Baha of Chicago, you will not de disappointed!
Thankful
In terms of timing, this was QUICK! I'm not referring to as in rushing me, but they were very detailed, focused on your needs and financial status, as well as understanding. Anas took the time to walk around the lot with me after getting me a Pre-Approval, showed me around 5 cars that matched my budget, and went on a test-drive for 2 cars. The finance team and the accountants Nema and Bricia were awesome and so sweet. I was given mint and water while waiting. After that, they even got me an insurance quote with Progressive, even lower than what I was paying with InsuranceNavy. Thank you so much. If you are car-shopping or know anyone who is, refer them to Baha of Chicago, you will not de disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Accident repair
Timing and organization was great. I called to get a quote, got scheduled in. After 2 days I came, was greeted with snacks while waiting (for around 1:30 hours).
Accident repair
Timing and organization was great. I called to get a quote, got scheduled in. After 2 days I came, was greeted with snacks while waiting (for around 1:30 hours).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase