Reviews
Great Service and Comfortable Wait
I have bought my last four Sequoias from Toyota of Borrne. The dealership is beautiful, clean and comfortable and the service that follows is always professional. The product is so good that I have only needed routine service on my vehicles and I am amazed that I have never had a major problem with any of my vehicles. No minor issues have ever prevented me from continuing to drive. I enjoy all the amenities that Toyota of Boerne offers and I appreciate the friendly and helpful atomphere while I am having my vehicle serviced. From the soft drinks and snacks to their fun gift shop, my waiting time passes very quickly when I come in for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and easy!
Fell in love with first car seen. Told Jim what I wants and didn't want and he nailed it. I am very happy with the car and deal worked for my circumstances. Will deal with them in future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
Customer Service is awesome! My salesman Colin was awesome to work with! When everyone else told me no, TOB said yes! I was so happy to FINALLY get into something I loved!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Warning light concern--low tire pressure
Every person with whom I spoke was very courteous. I was told there would be a 2 hour wait but the service was performed in less time than that. The waiting room is very nice. I was reassured that my vehicle was in perfect condition for travel after a thorough check of the tires' condition..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Really great experience
Mike Dannelly and Emmanuel did a fantastic job helping us get a car. We had to bring our two children (2 and 7mos.) Every employee was helpful and friendly and I loved the children's area! The only critique I can give is with the finance guy. I have 15 years of finance sales experience and he comes across as very "slick." I didn't like how he explained everything to us and I had to get him to go with a bank that lowered our rate from 3.4 to 1.8. He made me feel like he was trying to take advantage of us. I'm still very very happy with the overall experience but he just didn't seem like he fit with the friendliness and openness of all the other employees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent job
I came to Toyota Boerne with no pressure to getting myself a new truck. Kyle M. met up while I was just browsing and treated me with professionalism from the bat. I left that day feeling no pressure from him and his co workers, and he did a great job on keeping his eye out for deals for me. Once I came back for some test drives we continued to crunch the numbers to get me the best possible deal. The team worked hard and dillenglty to come back with fair offers and we were finally able to get a comfortable deal for the both of us. I have regard for the compromises we were able to agree on, and I appreciated their patience. The deal took a little longer than I had expected, but they gave me a great deal. I look forward to returning for future purchases.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great service
They are the great very good service with very experience staff. That's why I keep going back.I returned back and bought two Camry's with two months.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and professional
We were quickly greeted and directed to a salesman with many years of experience. Our entire shopping and buying experience was professional and pressure free. Every employee that we encountered was courteous and attentive to our needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was fine. Not use to so many callbacks. Things could
Agreement could have been discussed with the Finance person, all we did was sign papers without going over the deal. Colin and Brian couldn't have done more for us, very willing to please.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maintenance visit
As usual, Toyota of Boerne is welcoming, efficient with great service. I always have an excellent experience. I would highly recommend Toyota of Boerne Service Department to others
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair