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Ed Napleton Honda

(2,811 reviews)
Visit Ed Napleton Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (888) 361-7855 (888) 361-7855
Used (888) 329-1622 (888) 329-1622
Service (888) 320-7816 (888) 320-7816

Reviews

(2,811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda from DealerRater.

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Hugo was a big help to my wife and 2 kids with baby on

Hugo was a big help to my wife and 2 kids with baby on the way. Helped us get a great deal on our new van

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Came and worked with Hugo who helped my wife get her

Came and worked with Hugo who helped my wife get her first car ! He is great !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Worked with Gerald Griffin and Sebio Alvarez.

Worked with Gerald Griffin and Sebio Alvarez. They were both excellent and very helpful and knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Bill, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.

Ed Napleton has outstanding staff specially Danny Nin̈o,

Ed Napleton has outstanding staff specially Danny Nin̈o, outstanding sales person, very knowledgeable of the Honda brand and it's products. Before purchase and after purchase I know I can count on Danny. Danny is an asset at Napleton Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jose, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Thanks Sean P for all your help refinancing my 2020 Honda

Thanks Sean P for all your help refinancing my 2020 Honda Accord. Sean P was very helpful and informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jimbo, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Came to work with Hugo on getting a new car for our

Came to work with Hugo on getting a new car for our family , he was a great person to work with and Spanish speaker was a bonus for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sandram, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Came in with my family and Hugo was so great getting us

Came in with my family and Hugo was so great getting us an amazing deal and showing me all the features of the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

Came into the dealer with my sister and Hugo helped us

Came into the dealer with my sister and Hugo helped us out and assisted me in getting my first car !! He was so great and lovely to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're glad to hear you found Hugo to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Danny was very helpful!

Danny was very helpful! We were very glad we were able to make a deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Jon, we're glad to hear you found Danny to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Quick and easy.

Quick and easy. Team was very attentive Gerald was great and fair Would recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Ryan, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!