Reviews
Write a reviewSurprised it was so simple!
I'd been pre-approved for a loan at an absurd rate by an outisde lender, and Carmax chopped that rate in half with their own financing. Everyone at the location was so happy and helpful, and my sales associate Jason was never overeager or pushy. I've honestly had more stressful experiences buying a desktop computer or television than I did buying my Ford Escape at Carmax. Thanks, y'all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there! Thank you so much for taking the time to give us some feedback. We are so happy to hear about your awesome experience. Enjoy your new ride! ~kelsey
Great Transaction
First time Carmax customer and apprehensive at first about their process for trading and buying but found that they gave a fair appraisal for my trade-in vehicle and fair price for the vehicle I purchased. The sales representative was very informative and answered all my many questions both before and during the transaction. Very pleased with the whole procedure. gsw - Georgia
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sister, thanks for the great review! We always strive to make sure the car buying experience is the easiest possible. We?re glad we surpassed your expectations and that the trade-in process was easy. Enjoy your new car!