Skip to main content

CarMax Louisville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Visit CarMax Louisville
Sales hours: 10:00am to 9:00pm
View all hours
Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(502) 434-5159 (502) 434-5159

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

por poor poor

used to be good --now overpriced with high pressure sales staff and poor trade in values-- got better deals in new cars at any other dealer over carmax used cars-- poor service

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Car Purchase Ever!!!!

Great place to buy a car. The lot and vehicles were immaculent.The sales staff was excelllent and very professional.We were allowed to look and they waited for us to come to them, first time that had happened during our search. Most places were on us like vultures before we could even say anything,very refreshing and surprising change!! We found our car and the buying process was quick.Within 2-2.5 hours, we arrived,test drove the car and was driving off in it. If we ever need to purchase another vehicle, CarMax will be the first place we shop!!! Best Car Purchase Ever!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

WOW - thanks for the fabulous review Mikey. And thank you for taking the time out of your day to write it! Enjoy your new car. ~bridget

CarMax is how buying a car should be

No haggle prices. Prices clearly shown on the car. Inhouse web site to search for a car before you go onto the lot. Tech-savvy business model that gets you in, in a car, and out the door. No high pressure sales. It's like buying any other product -- Here's the price, do you want it?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great review, Daddy Wagon! We?re always glad to hear when our customers are treated well and enjoy the car buying experience. Hope you?re enjoying your car.