Reviews
The process was extremely easy.
The process was extremely easy. I did the preapproval, and put my trade in, in online, and exactly what I was quoted, is exactly what I was given, whereas the Honda dealership in Frisco, quoted me $5k less than what CarMax gave me for my car. It was practically a walk in - walk out situation where I walked in with my car, traded it in and left with a new one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service they made my purchase super quick
Great customer service they made my purchase super quick easy and I am very happy with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful from start to finish every one was kind and
Wonderful from start to finish every one was kind and attentive. I felt very comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The process was so easy.
The process was so easy. Applied online and within a short time we were matched with vehicles in our payment range and all we had to do was choose which one we wanted. Once at the dealership all went quick and smooth and got all paperwork signed and out the door with our new car. All questioned were answered and would recommend CarMax to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with Bob Yousuf purchasing 2 vehicles.
Worked with Bob Yousuf purchasing 2 vehicles. Easy peasy transaction. We received competitive offers on our trade-ins. This is the third car we have purchased from CarMax. Love the no haggle price. We checked prices of comparable cars and the prices were in line. Will definitely purchase again when we need another car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales lady, Debbi, was gracious, professional and
The sales lady, Debbi, was gracious, professional and very informed about various cars and features. The prices are reasonable and the entire process was smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do NOT go there.
Do NOT go there. They are a scam. I brought my car for appraisal. They offered me a ridiculous price of $5500,and the guy knew it as he looked so guilty and embarrassed when he gave me the appraisal sheet. Indeed, only a few month ago, I was offered $7000 back in VA and they sell exactly the same car with the same production date and number of miles for $22,000. WORSE, my car was running well when I brought it there. They returned it and now it makes a roaring noise in the engine. They told me it was the ventilator due to the heat, lol. It seems they purposely damaged it so I would have to sell it to them at the low price they offered. Beware! Scams in progress...
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased a car little over a month ago.
Purchased a car little over a month ago. I don’t have a spare tire, it does not have the pump to inflate the tire if necessary. There were a few other issues that I had however I will leave it here for now. Now that I think about it, no one called or emailed me about how I was enjoying the car afterwards
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Me and my wife brought a car from Car.
Me and my wife brought a car from Car. We will deal with them again. In less than a year we try to trade it for a truck. They told us the car we brought from them is only worth $1500 when they charged us over $20,000 for the car
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
No response.
No response... Still in the market for a new SUV. I get responses from other dealerships.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase