Reviews
Made appointment for 11:45 on 12/23/24.
Made appointment for 11:45 on 12/23/24. My fault for booking on this day because the waiting time was extremely long for just replacing 2 TPMS sensors.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! We appreciate your patience and understanding. We are constantly looking to improve our wait times. If there is anything you may need in the future please do not hesitate to reach out. John McCarthy General Manager jmccarthy@Group1Auto.com
They went above and beyond in servicing my vehicle.
They went above and beyond in servicing my vehicle. Especially Matt and Byron. Great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be supportive during your experience here at Ira Toyota of Manchester. Feel free to reach out to us if you need anything. Have a wonderful day.
Don't listen Push papers at you and say sign Seem
Don't listen Push papers at you and say sign Seem surprised when you want to read what you are signing. Customer service is all platitudes but doesn't help
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, thank you for your feedback. I also recommend people read what they are signing. I would be more than happy to personally review your contracts with you. Let me know when is a good time. John McCarthy General Manager jmccarthy@Group1Auto.com
Thanks for getting me in and out quickly so I could get
Thanks for getting me in and out quickly so I could get my kids to school in time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Quick service and very courteous staff.
Quick service and very courteous staff. Christopher was knowledgeable and patient. The waiting area was large and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Melinda, we're happy you found Christopher to be so supportive during your experience here at Ira Toyota of Manchester. Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick and easy.
Quick and easy. I hope these are enough words for all of you great people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Very good service like always!
Very good service like always!!!!! This place is fast and on point in there service and Michael was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Angela, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. We hope you have a great day!
Quick job.
Quick job. Finished before I expected. The service tech kept me informed via text. As to his progress. I made appointment at 7:45 and got in and out in an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
The place has employees working that are very courteos
The place has employees working that are very courteos and professional. It's always a pleasure to go in there. The waiting area provides free coffee and free Wifi
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ryan was very approachable, professional, and not the
Ryan was very approachable, professional, and not the kind of service person to push extra service Ms on you. I enjoy going to Ira in Manchester.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Isabel, thank you for your kind review; we are happy to pass along your comments to the Ira Toyota of Manchester team! Please don't hesitate to reach out if there's anything additional we can do for you.