Reviews
Write a reviewNew Tacoma
Sincerity in doing their best for us and did what they said they would do and very appreciative. (We worked with Brian B and Mike P, Mike helped us threw the whole day on Saturday and went the extra mile working on things. Brian set things up for us through the internet communication and answered all our questions through the internet.) Also the waiting area with snack, beverages and TV were very nice, we were there from around 10am to 4pm trying to decide and then working threw things.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this kind feedback, Paul. It's our pleasure to do business with you, and we hope you love the new vehicle!
Friendly, fast service.
Friendly, Fast, Efficient Service. Nice Facility. No pressure, professional service. Waiting areas are very nice, or you can get great shuttle service too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, thank you for taking the time to write this review! We're so happy you had a pleasant experience, and we hope to see you next time!
Wonderful service
Brian Brunner was excellent! My husband and I are Sr citizens and he helped us with all the new fancy items in our car. Without his patients, we would still be figuring out how to work everything. He is an asset to your company! Doug in finance was very good also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sonja, thank you for your kind words about our staff and our dealership. We're so happy we were able to assist you, and we hope to work with you again in the future.
Oil change
You were willing and able to get me in early from my original appointment time. That was very much appreciated.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for your business and your feedback. We truly appreciate it!
Great Service!
I came in for a low tire warning light and the service dept. offered to do my 15,000 mile checkup as long as I was there, saving me an additional trip later. Excellent service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Susan, thank you for your feedback! So glad we were able to do additional work while you were already in!
great service and clean, comfortable waiting areas
Got right in and only took 45 min. Very complete feedback on my van , (ie: tire wear, back brakes needing replacement pads, and so forth)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great feedback, Thomas. We're happy your service appointment went as expected, and we hope to see you next time.
Great service, friendly staff, the service staff
Great service staff. Very friendly and seem to take a sincere interest in your vehicle problem. Your fortunate to have these people. They are an asset to your business.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rodney, thank you for your business and your kind words. We're happy you enjoyed your recent visit, and we hope to see you next time!
My top pick
Have been with this dealership for over 14 years now...Chuck and Rebecca are never pushy and listen to my needs..always steering me right and diligent about finding what I want...also patient and follow-up and resolution of any issue
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your repeat business, Patricia. We're so happy you choose to do business with us. We hope to see you soon!
Great service, great staff
Able to get appointments when I want them. All the staff are very cordial and friendly. I met your new product specialist yesterday. (Tori Gappa) She was very pleasant to talk with. I told her that once Chuck retires I will come to her to purchase my new vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad you had a pleasant service experience and hope to see you next time!
Highly recommend.
Professional - amiable staff. Outstanding, comfortable facility for customers awaiting service - we enjoy the lounges. Service has been excellent for us and our 2012 Camry XLE. Lounges.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thank you for your business and your feedback. We're so happy you enjoy your visits here at Markquart Toyota, and we hope to see you next time!