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Lowe Chevrolet Inc

(223 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lowe Chevrolet Inc from DealerRater.

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Awesome Chuck!

Our family has purchased 3 vehicles from Lowe Chevrolet and EVERY time we choose Chuck Rogers as our salesperson. Chuck always makes buying a vehicle an awesome experience. Chuck even after your purchase takes his time every time you come in for service to make sure you are still getting the best of service and he always greets you no matter what. That's the type of sales person that keeps people coming back to the same place. He makes you feel like a friend not another sale. Great job as always CHUCK!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership understands customer service!!!!!!!!

I've purchased quite a few vehicles over the years. This is the first time I felt strongly enough about the experience to write a review. The sales person I worked with is Chuck Rogers.This man doesn't just talk about customer service , he lives it. I have never been treated with this level of patience and respect. Chuck did not hesitate to take as much time as I needed to get the right vehicle at the right price. I would and will recommend him and this dealership to anyone looking for a vehicle. This will be the first place I go for my next car or truck. Thank you Chuck for making my vehicle purchase stress free and downright fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best purchase experience I've ever had.

I purchased my truck using the GM Military Discount program. I also applied a USAA rebate and a GM credit card rebate to the purchase. Rob Caldwell handled my transaction, much of which was done via phone/email since I was working out of state when I started the process. He was always extremely courteous, very knowledgeable, and above all patient as we worked through getting the truck on order and completing the deal. I was totally satisfied with every aspect of the deal. I look forward to working with them for service of my vehicle and our next purchase. Thanks, Rob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

my experience with the dealership

I went in and looked at a vehicle and was taken care of with the up most respect and courtesy I would like to thank lowe Chevrolet for helping me get into the vehicle I had been looking for for a while with a very reasonable price and the staff is outstanding and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service and white glove treatment!

Jody and the whole team really go above and beyond to take care of their customers and ensure that they receive the best car buying experience at Lowes! Although it was my husbands truck (s) Jody really assisted when when my Corvette was in the shop for over a month with a recall. Brandon, Rob and all the management have been a blessing with the A+ Chevy service that I have become accustom too as a lifelong Chevy owner. You can't go wrong with shopping here, or choosing a more dedicated matchmaker for you and your new best friend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Awesome day!

From the moment I arrived at Lowes Chevrolet it was obvious that customer satisfaction was top priority for this dealership. My Sales Associate, Chuck Rogers set the tone for a stress-free car buying experience. His character is one of sincere honesty and respect to me, the customer. After visiting with Chuck for a brief time about my needs to purchase a vehicle I felt as though we were old friends and that my friend would do what ever he could to help me. To my delight and overwhelming excitement, that is exactly what Chuck did for me. I am now the proud owner of my first Ford Escape! Even to this day Chuck and the respectable team members at Lowes Chevrolet have demonstrated a continuous line of communication related to customer satisfaction after the sale. I have the highest respect for Lowes Chevrolet and would recommend this dealership without hesitation. Thank you Chuck. You are a unique and awesome person. Ginger Robinson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome day!

From the moment I arrived at Lowes Chevrolet it was obvious that customer satisfaction was top priority for this dealership. My Sales Associate, Chuck Rogers set the tone for a stress-free car buying experience. His character is one of sincere honesty and respect to me, the customer. After visiting with Chuck for a brief time about my needs to purchase a vehicle I felt as though we were old friends and that my friend would do what ever he could to help me. To my delight and overwhelming excitement, that is exactly what Chuck did for me. I am now the proud owner of my first Ford Escape! Even to this day Chuck and the respectable team members at Lowes Chevrolet have demonstrated a continuous line of communication related to customer satisfaction after the sale. I have the highest respect for Lowes Chevrolet and would recommend this dealership without hesitation. Thank you Chuck. You are a unique and awesome person. Ginger Robinson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Let my daughter return their truck and get a different car

How many dealer ships let you "return" a truck after four months?? Took my calls after hours on personal cell phone, worked on the price with us to get within budget. Overall, it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

True Excitement!

From the onset of my new car experience, Mrs. Callen & Mr. Shoemaker of Lowe Chevrolet demonstrated the prowess of an experienced Sales Consultant & Manager. Their aptitude for engaging all the necessary frequencies of their customer was paramount. In addition, the preparedness and cooperative response of their team created an advantageous opportunity for my family and I to receive our vehicle within two days of initial interest and notification. Overall, everything from the assistance with the selection of my vehicle to closing the contract with the Financial Consultant; it was nothing short of exceptional. Moreover, I look forward to the days ahead with this very friendly, forthright dealership native to area of Waynesville, that takes pride in ensuring aspects of accomplishment are achieved throughout a 'day-to-day basis'.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Commencement of a rather Remarkable Situation

From the onset of my new car experience, Mrs. Callen & Mr. Shoemaker of Lowe Chevrolet demonstrated the prowess of an experienced Sales Consultant & Manager. Their aptitude for engaging all the necessary frequencies of their customer was paramount. In addition, the preparedness and cooperative response of their team created an advantageous opportunity for my family and I to receive our vehicle within two days of initial interest and notification. Overall, everything from the assistance with the selection of my vehicle to closing the contract with the Financial Consultant; it was nothing short of exceptional. Moreover, I look forward to the days ahead with this very friendly, forthright dealership native to area of Waynesville, that takes pride in ensuring aspects of accomplishment are achieved throughout a 'day-to-day basis'.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.