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Gerald Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice people to deal with.

Good people to deal with. No pressure and nice selection of cars to choose from. Highly recommend. Raul was a nice guy to deal with I came in to just look and ended up buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car

My sister recommend me to Sunny. He was a lot of help and will take good care of you if you r looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Raul is the man!

Super fast and customer friendly service. In and out within an hour not like other places where they take 4-5 hours out of your life. Will definitely check them out again when ready for another truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customer

I had an awesome experience at Gerald Auto Sales herb Brooks was a sales associate very knowledgeable about customer service product I would recommend to anyone and everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customer

I was at Gerald Auto Group today sales associate was herb Brooks was very knowledgeable about the product service and their consistency to help customers I would recommend this dealership to everyone I know outstanding job guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customer

had an awesome experience over at GeraldAutos herb Brooks was a sales associate which is very knowledgeable about product and service recommend to anyone anytime

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not good experience.

Check everything listed on web listings. They will not honor an item listed that is not on vehicle, even their own website. Said had remote start, when we called to inquire how to use it was told web listings were errors. Bought vehicle engine light came on during 2 hour drive home, bad catalytic converter. Was told they'd pay for 1/2 of labor, but didn't. Never did get to speak to manager, kept getting passed back to sales associate. Customer service big zero, unless you like the slimy used car salesman thing, then a 5. Worst car buying experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealer!

Just made a jeep purchase from Gerald Auto Sales in joliet. would like to thank Herb Brooks for his excellent customer service and the friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gerald auto sales is great!!

Great place to buy a car! I found the car I wanted on cars.com I called Geralds made an appointment to see the car it was nicer than it looked in the pictures! I am very pleased with my overall experience! Gerald Auto Sales is the place for to buy your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cars.com has been a great tool to reach customers like you Allen, ones that live a little further away but will search for Great Deals and then make the trip to get the exact car they want. Thanks for going the extra miles! Gerald

clean, very profession

Herbert Brooks, was well information about my Buick Enclave. Answer all my question. (profession, confidence, respectful. This is my second car I brought from Mr. Brooks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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